Definitions need to be updated with phrasing Dennis is confirming

• Worksheet Submitted: Qualification worksheet submitted by consumer
• Worksheet PA Review: Provincial Administrator review of worksheet
• Worksheet Sent to OEM: Worksheet has been forwarded to the manufacturer for review and approval
• Worksheet Approved: Worksheet determined to be eligible. PA to assign arbitrator to claim
• Worksheet Consumer Input Required: Additional information is required in order to process the worksheet.
• Worksheet OEM Denied: Worksheet has been reviewed by the manufacturer. Eligibility has been denied
• Worksheet No OEM Response: Manufacturer review and approval of worksheet is outstanding

• Claim Form Requested: Claim form to be sent to the consumer for completion
• Claim Form PA Review: PA review of claim form received from consumer
• Claim Sent to OEM: Claim form forwarded to manufacturer for review and approval
• Claim Form Overdue: Completed claim form not returned by the consumer within the 60 day deadline
• Claim Form Consumer Input Required: Additional information required from consumer for complete claim form
• Claim No OEM Response: Manufacturer response to claim form required
• Claim OEM Denied: Consumer's claim denied by manufacturer

• Eligibility Hearing Required: Hearing to determine eligibility required. Need to schedule a hearing
• Eligibility Hearing Scheduled: Eligibility hearing to be conducted
• Eligibility Awaiting Decision: Eligibility decision pending from Arbitrator
• Eligibility PA Review: PA reviews the arbitrator's eligibility decision
• Eligibility Decision Overdue: Eligibility decision overdue from Arbitrator

• Claim Approved: Arbitration hearing required. Need to schedule a hearing
• Arbitration Hearing Scheduled: Arbitration hearing to be conducted
• Arbitration Awaiting Decision: Arbitrator's decision pending
• Arbitration Decision Overdue: Arbitrator's decision overdue
• Arbitration Decision PA Review: Award to be reviewed by Provincial Administrator

• Award Review Requested: Arbitrator review of decision requested
• Award Clarification PA Review: Decision to be reviewed by Provincial Administrator
• Award Review Required: Arbitrator to complete review of decision
• Award Hearing Scheduled: Arbitration hearing to be scheduled
• Award Awaiting Decision: Arbitrator's decision pending
• Award Decision Overdue: Arbitrator's decision overdue
• Award PA Review: Decision to be reviewed by Provincial Administrator

• Technical Inspection Requested: Technical inspection required
• Technical Inspection Scheduled: Technical inspection assigned and scheduled
• Technical Inspection Report Required: Technical inspection report pending
• Technical Inspection Report Overdue: Technical inspection report overdue from inspector
• Technical Inspection PA Approved: Inspection report forwarded to consumer and manufacture for comment
• Technical Inspection Review Complete: Comments to inspection report from consumer and manufacturer due
• Technical Inspection Decision Overdue: Arbitrator's decision overdue

• Closed Worksheet Ineligible: Vehicle does not meet CAMVAP eligibility requirements
• Closed Claim Form Not Returned: The consumer did not return claim form within the 60 day deadline
• Closed Claim Ineligible: Consumer's claim does not meet CAMVAP eligibility requirements
• Closed Arbitrated: An arbitrator has made a decision on the claim which is binding for the consumer and manufacturer
• Closed Ineligible: An arbitrator or PA has deemed that case is not eligible
• Closed Settled: A consumer has accepted a settlement from the manufacturer at/after the arbitration hearing
• Closed Withdrawn: This can happen at any point in time, whereby the consumer removes their interest in proceeding with the claim
• Closed Conciliated: A consumer has accepted a settlement from the manufacturer and the claim form has been processed by the manufacturer before the arbitration hearing