When a worksheet is approved an provincial administrator needs to assign an arbitrator to the claim.

As a PA you will need to assign an arbitrator to the claim.

• Select worksheet approved.

A list of available arbitrators will be made available. It will show their name, the number of hearings they have arbitrated, the area they serve and contact information.

• Select the assign button next to the arbitrator you would like used for this claim.

The claim will be moved into Claim Form Requested status, whereby you will be waiting a response from the consumer.

• An automated letter will be sent to consumer requesting that they complete the claim package and return it withing 60 days. The arbitrator's resume will be included in the claim package.
• If the consumer has indicated that they wish to correspond by mail, a manual letter with the required claim package documents should be sent to consumer.

Sometimes, it is also necessary to change the arbitrator.