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Status

Worksheet

Worksheet Submitted: Information submitted by consumer. PA informed of submission
Worksheet PA Review: PA reviews information from consumer. PA asks for more information, sends to the manufacturer, or closes claim ineligible
Worksheet Sent to OEM: Worksheet has been forwarded to the manufacturer for review and a decision.
Worksheet Approved: Worksheet is eligible. PA to assign an arbitrator.
Worksheet Consumer Input Required: Additional information is required to process the claim. Consumer is informed of information required
Worksheet OEM Denied: Worksheet has been reviewed by the manufacturer. Manufacturer has denied the eligibility of the vehicle
Worksheet No OEM Response: Manufacturer review and approval are outstanding

Claim Form Requested: Claim form to be sent to the consumer for completion
Claim Form PA Review: PA review of claim form received from consumer
Claim Sent to OEM: Claim form forwarded to manufacturer for review and approval
Claim Form Overdue: Completed claim form not returned by the consumer within the 60 day deadline
Claim Form Consumer Input Required: Additional information required from consumer for complete claim form
Claim No OEM Response: Manufacturer response to claim form required
Claim OEM Denied: Consumer's claim denied by manufacturer

Eligibility Hearing Required: Hearing to determine eligibility required. Need to schedule a hearing
Eligibility Hearing Scheduled: Eligibility hearing to be conducted
Eligibility Awaiting Decision: Eligibility decision pending from Arbitrator
Eligibility PA Review: PA reviews the arbitrator's eligibility decision
Eligibility Decision Overdue: Eligibility decision overdue from Arbitrator

Claim Approved: Arbitration hearing required. Need to schedule a hearing
Arbitration Hearing Scheduled: Arbitration hearing to be conducted
Arbitration Awaiting Decision: Arbitrator's decision pending
Arbitration Decision Overdue: Arbitrator's decision overdue
Arbitration Decision PA Review: Award to be reviewed by Provincial Administrator

Award Review Requested: Arbitrator review of decision requested
Award Clarification PA Review: Decision to be reviewed by Provincial Administrator
Award Review Required: Arbitrator to complete review of decision
Award Hearing Scheduled: Arbitration hearing to be scheduled
Award Awaiting Decision: Arbitrator's decision pending
Award Decision Overdue: Arbitrator's decision overdue
Award PA Review: Decision to be reviewed by Provincial Administrator

Technical Inspection Requested: Technical inspection required
Technical Inspection Scheduled: Technical inspection assigned and scheduled
Technical Inspection Report Required: Technical inspection report pending
Technical Inspection Report Overdue: Technical inspection report overdue from inspector
Technical Inspection PA Approved: Inspection report forwarded to consumer and manufacture for comment
Technical Inspection Review Complete: Comments to inspection report from consumer and manufacturer due
Technical Inspection Decision Overdue: Arbitrator's decision overdue

Closed Worksheet Ineligible: Vehicle does not meet CAMVAP eligibility requirements
Closed Claim Form Not Returned: The consumer did not return claim form within the 60 day deadline
Closed Claim Ineligible: Consumer's claim does not meet CAMVAP eligibility requirements
Closed Arbitrated: An arbitrator has made a decision on the claim which is binding for the consumer and manufacturer
Closed Ineligible: An arbitrator or PA has deemed that case is not eligible
Closed Settled: A consumer has accepted a settlement from the manufacturer at/after the arbitration hearing
Closed Withdrawn: This can happen at any point in time, whereby the consumer removes their interest in proceeding with the claim
Closed Conciliated: A consumer has accepted a settlement from the manufacturer and the claim form has been processed by the manufacturer before the arbitration hearing