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When a consumer first submits a qualification worksheet it will show up without a claim number.
If there is a reason to send the consumer physical mail as opposed to email.
NOTE: Letters to the consumer will not be sent automatically through email, but will end up in Letters as In Progress Draft and will then need to be printed and mailed manually.
There are 3 options for handling the worksheet, select the appropriate one.
Provide additional notes as you see fit and save the status change.
NOTE: Once the status change has been made it cannot be altered.
A claim number will not be assigned until it is sent to the manufacturer.