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assign_arbitrator [2016/07/08 16:19] 192.168.98.168 created |
assign_arbitrator [2019/01/05 22:10] (current) |
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===== Assign an Arbitrator ===== | ===== Assign an Arbitrator ===== | ||
As a PA you will need to assign an arbitrator to the claim. | As a PA you will need to assign an arbitrator to the claim. | ||
- | * Select **worksheet approved**. | + | * Select **Worksheet Approved** |
{{::pa_worksheet_approved.png|Worksheet Approved}} | {{::pa_worksheet_approved.png|Worksheet Approved}} | ||
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* Select the **assign** button next to the arbitrator you would like used for this claim. | * Select the **assign** button next to the arbitrator you would like used for this claim. | ||
{{:pa_assign_arbitrator.png|Assign Arbitrator}} | {{:pa_assign_arbitrator.png|Assign Arbitrator}} | ||
+ | === Next Status === | ||
+ | The claim will be moved into [[Claim Form Requested]] status and the consumer will need to provide additional information. The arbitrator will also be able to view information at this point. | ||
+ | === Letter(s) === | ||
+ | * A automated letter will be sent to consumer requesting that they sign into the CMS and complete the claim form. | ||
+ | |||
+ | If the consumer has requested to be contacted by mail the PA will generate a manual letter that will be mailed to the consumer. Attachments (if any) will be included in the package sent to the consumer. | ||
- | The claim will be moved into **[[Claim Form Requested|claim form requested]]** status. | ||
- | **ARLENE TO UPDATE** | ||
- | * A **[[Letter Templates|automated letter]]** will be sent to X, X, and X. | ||
- | * A **[[Letters|manual letter]]** should be sent to X, X, and X. | ||
- | **END UPDATE** | ||