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award_review_request
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| Both sides previous revision Previous revision Next revision | Previous revision | ||
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award_review_request [2016/07/28 12:30] 192.168.9.146 [Next Status] |
award_review_request [2019/01/05 22:10] (current) |
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| ==== Next Status ==== | ==== Next Status ==== | ||
| - | The claim will be moved to [[Award Review Required]]. Whereby the arbitrator will review the request and make a decision. | + | The claim will be moved to [[Award Review Required]]. Whereby the arbitrator will review the request and take action- either submit a clarification or request a hearing. |
| - | As a PA you will have the ability to move the claim onto a hearing on behalf of an arbitrator if required. | + | As a PA you will have the ability to move the claim directly to a hearing. |
| * Select the **folder** | * Select the **folder** | ||
| * Select **Award Hearing Required** | * Select **Award Hearing Required** | ||
| {{::award_hearing_button.png|}} | {{::award_hearing_button.png|}} | ||
| ==== Letter(s) ==== | ==== Letter(s) ==== | ||
| - | **ARLENE TO UPDATE** | + | * A [[Letters|manual letter]] should be sent to the arbitrator notifying them of the review request. |
| - | * A automated letter will be sent to X, X, and X. | + | * If a hearing is required, when the hearing has been scheduled a [[Letters|manual letter]] will be sent to the consumer, manufacturer and arbitrator notifying them of the hearing details. |
| - | * A [[Letters|manual letter]] should be sent to X, X, and X. | + | |
| - | **END UPDATE** | + | |
award_review_request.1469709003.txt.gz · Last modified: 2019/01/05 22:10 (external edit)
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