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award_clarification_pa_review
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award_clarification_pa_review [2016/07/18 18:57] 192.168.98.168 created |
award_clarification_pa_review [2019/01/05 22:10] (current) |
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| ====== Award Clarification PA Review ====== | ====== Award Clarification PA Review ====== | ||
| - | Now that the arbitrator has provided some documents to clarify a review request. The PA must review them and make a decision on how to proceed. | + | Now that the arbitrator has provided a clarification of the award. The PA must review them and make a decision on how to proceed. |
| {{::pa_top_award.png|}} | {{::pa_top_award.png|}} | ||
| Line 7: | Line 7: | ||
| * Summary page will display | * Summary page will display | ||
| * Select the **Award Clarification** in blue to review the document the arbitrator is sharing | * Select the **Award Clarification** in blue to review the document the arbitrator is sharing | ||
| - | * Document will be downloaded on the bottom left hand of the website | + | * Document will be downloaded on the bottom left handside of the website |
| {{::award_clarification.png|}} | {{::award_clarification.png|}} | ||
| - | There are number of options for handling the worksheet, select the appropriate one. | + | There are number of options for handling the claim from this stage, select the appropriate one. |
| - | {{::change_status_arbitration_decision_pa_review.png|}} | + | {{::change_status_award_clarification.png|}} |
| - | * [[Award Review Required|Award Review Required]]: The PA has decided they require additional information from the arbitrator and is pushing the claim back a status. | + | * [[Award Review Required]]: If a review of the award is required [Award Hearing Required|required], the PA will push the claim to **Award Review Required** |
| - | * [[Closed|Closed Ineligible]]: Based upon the information collected, a PA or Arbitrator has deemed that the case is ineligible | + | * A [[Letters|manual letter]] should be sent to the arbitrator requesting a review of the award. |
| - | * [[Closed|Closed Arbitrated]]: An arbitrator has made a decision on the claim which is binding for the consumer and manufacturer | + | |
| - | * [[Closed|Closed Conciliated]]: A consumer has accepted a settlement from the manufacturer and the claim form has been processed by the manufacturer before the arbitration hearing **I SUSPECT THIS WILL BE REMOVED FROM HERE. IF IT IS A NEW IMAGE WILL NEED TO BE CREATED** | + | |
| - | * [[Closed|Closed Settled]]: A consumer has accepted a settlement from the manufacturer at/after the arbitration hearing. | + | |
| - | * [[Closed|Closed Withdrawn]]: The consumer has decided they would no longer like to proceed with the claim. | + | |
| + | * [[Closed|Closed Arbitrated]]: An arbitrator has made a clarification of the original award which is binding on the consumer and manufacturer. | ||
| + | * The arbitrator's clarification and a [[Letters|manual letter]] should be sent to the consumer and manufacturer. | ||
| + | |||
| + | * [[Closed|Closed Settled]]: If the consumer has accepted a settlement from the manufacturer at or after the arbitration hearing. | ||
| + | * the terms of the settlement along with a [[Letters|manual letter]] should be sent to consumer, manufacturer and arbitrator. | ||
| + | |||
| + | * [[Closed|Closed Withdrawn]]: The consumer has decided they would no longer like to proceed with the claim. | ||
| + | * A [[Letters|manual letter]] should be sent to consumer, manufacturer and arbitrator. | ||
| - | Provide additional notes as you see fit and save the status change. | + | Provide additional notes as you see fit and save the status change. Please keep in mind all parties can see your notes. |
| {{::status_notes.png|Status Notes}} | {{::status_notes.png|Status Notes}} | ||
| - | **NOTE:** Once the status change has been made it cannot be altered. | + | NOTE: Once the status change has been made it cannot be altered. |
award_clarification_pa_review.1468868228.txt.gz · Last modified: 2019/01/05 22:10 (external edit)
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