Each dashboard is specific to the user. For the Manufacturer it will show all the claims you are connected to.

You are able to view open and closed claims.

When you first log on you will see a tabular view of the open claims on your vehicles.

• Select the claim number to view the Application for Arbitration. You are able to review information, but you are not able to make any changes.
• Select the folder to see the claim's status, who the assigned provincial administrator and arbitrator's are, any upcoming events and the vehicle's issue

In order to see a claim that has been closed select the Show Closed button at the top right hand corner of the dashboard.

To find the claim you are looking for XXXXXX

To return to the open claims, select the Show Pending button at the top right hand corner of the dashboard.

When a claim is highlighted it requires your attention.

When a hearing defence is going to happen you must fill out who will be attending and provide documentation.

When a technical inspection is requested. You will see that status on your dashboard. It will then be moved to being scheduled, once conducted and the PA receives the report it will be upload to the application. Upon which you will be given the opportunity to respond. After the technical inspection review timeframe has been completed. All documents will be made available and shared under the Technical Inspection Review Complete.

• Worksheet Sent to OEM
• Claim Sent to OEM