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Manufacturer Dashboard

Each dashboard is specific to the user. For the Manufacturer it will show all the claims you are connected to.

View Claims

You are able to view open and closed claims.

Open

When you first log on you will see a tabular view of the open claims on your vehicles.

Claim Number

  • Select the claim number to view the Application for Arbitration. You are able to review information, but you are not able to make any changes.
  • Select the folder to see the claim's status, who the assigned provincial administrator and arbitrator's are, any upcoming events and the vehicle's issue

Closed

In order to see a claim that have been closed

Needs Attention

When a claim is highlighted it requires your attention.

Hearing Defence

When a hearing defence is going to happen you must fill out who will be attending and provide documentation.

Technical Inspection

When a technical inspection is requested. You will see that status on your dashboard. It will then be moved to being scheduled, once conducted and the PA receives the report it will be upload to the application. Upon which you will be given the opportunity to respond. After the technical inspection review timeframe has been completed. All documents will be made available and shared under the Technical Inspection Review Complete.

Processes

oem_dashboard.1469193763.txt.gz ยท Last modified: 2019/01/05 22:10 (external edit)