Each dashboard is specific to the user. For the Manufacturer it will show the claims connected to you.

You will see a tabular view of the claims you have on your vehicles

• Select the claim number to view the Application for Arbitration. You are able to review information, but you are not able to make any changes.
• Select the folder to see the claim's status, who the assigned provincial administrator and arbitrator's are, any upcoming events and the vehicle's issue

When a claim is highlighted it requires your attention.

When a hearing defence is going to happen you must fill out who will be attending and provide documentation.

• Worksheet Sent to OEM
• Claim Sent to OEM

When a technical inspection is requested. You will see that status on your dashboard. It will then be moved to being scheduled, once conducted and the PA receives the report it will be upload to the application. Upon which you will be given the opportunity to respond.