The system will show:

• Eligibility Hearing Scheduled the day of the hearing and 3 hours after the meetings was scheduled
  • For ex. The hearing is scheduled for 1 pm. The status of the claim will not change to Eligibility Awaiting Decision until 4 pm
• Eligibility Awaiting Decision the day after the hearing was scheduled

The system is now ready for the arbitrator to provide their decision. You will upload a decision document. You are not able to provide that document until after the hearing is schedule. If for some reason, you held the meeting a few hours earlier the system will not be ready until after the scheduled time.

NOTE: Once the file is uploaded and saved the claim will be moved onto the next status. You are only able to upload 1 document.

• Select the button
• Upload the necessary document and save
• Now it is submitted the claim moves onto Eligibility PA Review

If the decision has not been received within 14 days, the system will consider the Eligibility Decision Overdue.