Decision

This feature is only for administrative users. Here is where information about the final results on a closed case are inputted so that certain reports can be created.

There are two different views:

1. Closed Claims without Decisions Recorded
2. Decisions Awaiting Approval

Once claims are closed with the following statuses Closed Settled or Closed Arbitrated, they will show in this view.

To open a claim and input the necessary details:

• Select the blue hyperlinked claim number

• Award documents will be available
• Award Date is when the arbitrator signed the decision
• Representatives are who showed up to represent the two sides
• Remedy type and other pertinent information about the award itself
• Add multiples remedies where needed

To view claim decisions that require approval select:

Here are showing decisions that have been inputted by an administrative staff member but need to be reviewed and approved by another.

• Review information
• Select Save & Approve
• Information will be available for reporting purposes

To view closed claims without a decision recorded select: