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worksheet_sent_to_oem
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| Both sides previous revision Previous revision Next revision | Previous revision | ||
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worksheet_sent_to_oem [2016/07/27 17:30] 192.168.9.146 |
worksheet_sent_to_oem [2020/05/12 18:30] (current) editor |
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| ====== Worksheet Sent to OEM ====== | ====== Worksheet Sent to OEM ====== | ||
| - | A consumer has submitted a qualification worksheet and a provincial administrator (PA) has reviewed it and sent it to you the manufacturer for your review. | + | A consumer has submitted a qualification worksheet and a provincial administrator has reviewed it and sent it to you the manufacturer for your review. |
| {{:manufacturer_table.png|}} | {{:manufacturer_table.png|}} | ||
| {{:manufacturer_sent_oem_example.png|}} | {{:manufacturer_sent_oem_example.png|}} | ||
| Line 6: | Line 6: | ||
| * Review the qualification worksheet. You are unable to make any changes | * Review the qualification worksheet. You are unable to make any changes | ||
| There are 2 options for handling the worksheet, select the appropriate one: | There are 2 options for handling the worksheet, select the appropriate one: | ||
| - | {{::manufacturer_deny_and_worksheet_approved.png|}} | + | {{:manf-deny-approve-print.png?nolink|}} |
| - | * [[Deny Claim Eligibility]]: You have reviewed all the information and decided that the worksheet is not eligible. A PA will review your decision. | + | * [[Deny Claim Eligibility]]: You have reviewed all the information and decided that the worksheet is not eligible. A PA will review your decision and confirm the information you have provided with the consumer. If the consumer does not meet the CAMVAP eligibility requirements the PA will close the claim. If The PA believes that eligibility must be determined by an arbitrator, an eligibility hearing will be scheduled. |
| - | * **ARLENE TO UPDATE** | + | |
| - | * A automated letter will be sent to X, X, and X. | + | |
| - | * A [[Letters|manual letter]] should be sent to X, X, and X. | + | |
| - | * **END UPDATE** | + | |
| * [[Worksheet Approved]]: You have reviewed all the information and decided that the worksheet is good to move to the next step. A PA will review your decision and assign the claim to an arbitrator. | * [[Worksheet Approved]]: You have reviewed all the information and decided that the worksheet is good to move to the next step. A PA will review your decision and assign the claim to an arbitrator. | ||
| - | * **ARLENE TO UPDATE** | + | |
| - | * A automated letter will be sent to X, X, and X. | + | Provide additional notes as you see fit and save the status change. Please exercise caution when recording notes as all parties have access to the notes function. |
| - | * A [[Letters|manual letter]] should be sent to X, X, and X. | + | |
| - | * **END UPDATE** | + | |
| - | Provide additional notes as you see fit and save the status change. | + | |
| {{::status_notes.png|Status Notes}} | {{::status_notes.png|Status Notes}} | ||
| NOTE: Once the status change has been made it cannot be altered | NOTE: Once the status change has been made it cannot be altered | ||
| Line 23: | Line 17: | ||
| If you do not provide a response within __**3**__ business days, the qualification worksheet will be considered overdue and the claim status will be set to **Worksheet no OEM Response**. | If you do not provide a response within __**3**__ business days, the qualification worksheet will be considered overdue and the claim status will be set to **Worksheet no OEM Response**. | ||
| ==== Letter(s) === | ==== Letter(s) === | ||
| - | **ARLENE TO UPDATE** | + | |
| - | * A automated letter will be sent to X, X, and X. | + | * An automated reminder letter will be forwarded to the manufacturer when the QW is overdue. |
| - | * A [[Letters|manual letter]] should be sent to X, X, and X. | + | |
| - | **END UPDATE** | + | |
worksheet_sent_to_oem.1469640653.txt.gz · Last modified: 2019/01/05 22:10 (external edit)
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