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worksheet_approved
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worksheet_approved [2016/07/06 17:28] 192.168.98.168 |
worksheet_approved [2019/01/05 22:10] (current) |
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| ====== Worksheet Approved ====== | ====== Worksheet Approved ====== | ||
| + | When a worksheet is approved an provincial administrator needs to [[Assign Arbitrator|assign an arbitrator]] to the claim. | ||
| ===== Assign an Arbitrator ===== | ===== Assign an Arbitrator ===== | ||
| As a PA you will need to assign an arbitrator to the claim. | As a PA you will need to assign an arbitrator to the claim. | ||
| Line 8: | Line 9: | ||
| * Select the **assign** button next to the arbitrator you would like used for this claim. | * Select the **assign** button next to the arbitrator you would like used for this claim. | ||
| {{:pa_assign_arbitrator.png|Assign Arbitrator}} | {{:pa_assign_arbitrator.png|Assign Arbitrator}} | ||
| + | ==== Next Status ==== | ||
| + | The claim will be moved into [[Claim Form Requested]] status, whereby you will be waiting a response from the consumer. | ||
| + | ==== Letter(s) ==== | ||
| - | The claim will be moved into **[[Claim Form Requested|claim form requested]]** status. | + | * An automated letter will be sent to consumer requesting that they complete the claim package and return it withing 60 days. The arbitrator's resume will be included in the claim package. |
| + | * If the consumer has indicated that they wish to correspond by mail, a [[Letters|manual letter]] with the required claim package documents should be sent to consumer. | ||
| - | **ARLENE TO UPDATE** | + | ===== Change Arbitrator ===== |
| - | * A **[[Letter Templates|automated letter]]** will be sent to X, X, and X. | + | Sometimes, it is also necessary to [[Reassign Arbitrator|change the arbitrator]]. |
| - | * A **[[Letters|manual letter]]** should be sent to X, X, and X. | + | |
| - | **END UPDATE** | + | |
| - | ===== Reassign an Arbitrator ===== | + | |
| - | For some reason or other you need to change who the arbitrator is. | + | |
| - | * Select the **claim number**. | + | |
| - | {{::pa_reassign_arbitrator.png|Reassign Arbitrator}} | + | |
| - | * Choose the **reassign arbitrator** button from either the top of the screen or the bottom. | + | |
| - | {{::pa_reassign_arbitrator_button.png|}} | + | |
| - | + | ||
| - | A list of available arbitrators will be made available. It will show their name, the number of hearings they have arbitrated, the area they serve and contact information. | + | |
| - | + | ||
| - | Select the **assign** button next to the arbitrator you would like used for this claim. | + | |
| - | {{:pa_assign_arbitrator.png|Assign Arbitrator}} | + | |
worksheet_approved.1467826100.txt.gz · Last modified: 2019/01/05 22:10 (external edit)
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