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worksheet_approved [2016/07/06 17:06] 192.168.98.168 |
worksheet_approved [2019/01/05 22:10] (current) |
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====== Worksheet Approved ====== | ====== Worksheet Approved ====== | ||
+ | When a worksheet is approved an provincial administrator needs to [[Assign Arbitrator|assign an arbitrator]] to the claim. | ||
===== Assign an Arbitrator ===== | ===== Assign an Arbitrator ===== | ||
As a PA you will need to assign an arbitrator to the claim. | As a PA you will need to assign an arbitrator to the claim. | ||
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* Select the **assign** button next to the arbitrator you would like used for this claim. | * Select the **assign** button next to the arbitrator you would like used for this claim. | ||
{{:pa_assign_arbitrator.png|Assign Arbitrator}} | {{:pa_assign_arbitrator.png|Assign Arbitrator}} | ||
- | ===== Reassign an Arbitrator ===== | + | ==== Next Status ==== |
- | For some reason or other you need to change who the arbitrator is. | + | The claim will be moved into [[Claim Form Requested]] status, whereby you will be waiting a response from the consumer. |
- | * Select the **claim number**. | + | ==== Letter(s) ==== |
- | {{::pa_reassign_arbitrator.png|Reassign Arbitrator}} | + | |
- | * Choose the **reassign arbitrator** button from either the top of the screen or the bottom. | + | |
- | {{::pa_reassign_arbitrator_button.png|}} | + | |
- | A list of available arbitrators will be made available. It will show their name, the number of hearings they have arbitrated, the area they serve and contact information. | + | * An automated letter will be sent to consumer requesting that they complete the claim package and return it withing 60 days. The arbitrator's resume will be included in the claim package. |
+ | * If the consumer has indicated that they wish to correspond by mail, a [[Letters|manual letter]] with the required claim package documents should be sent to consumer. | ||
- | Select the **assign** button next to the arbitrator you would like used for this claim. | + | ===== Change Arbitrator ===== |
- | {{:pa_assign_arbitrator.png|Assign Arbitrator}} | + | Sometimes, it is also necessary to [[Reassign Arbitrator|change the arbitrator]]. |