User Tools
technical_inspection_report_required
Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision | ||
|
technical_inspection_report_required [2016/07/26 18:50] 192.168.9.146 |
technical_inspection_report_required [2019/01/05 22:10] (current) |
||
|---|---|---|---|
| Line 2: | Line 2: | ||
| This button will show up at the end of the business day in which the inspection was scheduled. It will also show when the report will be considered overdue if it has not been received by that date. | This button will show up at the end of the business day in which the inspection was scheduled. It will also show when the report will be considered overdue if it has not been received by that date. | ||
| {{::ti_technical_inspection_report_required.png|}} | {{::ti_technical_inspection_report_required.png|}} | ||
| - | |||
| - | **ARLENE TO UPDATE** | ||
| - | * A automated letter will be sent to X, X, and X. | ||
| - | * A [[Letters|manual letter]] should be sent to X, X, and X. | ||
| - | **END UPDATE** | ||
| ===== Contact Information ===== | ===== Contact Information ===== | ||
| When opening up the screen you will be able to send the technical inspector an email. Select their name and you will be taken to your email and their email will be auto populated. These emails will not be collected or tracked in the application. | When opening up the screen you will be able to send the technical inspector an email. Select their name and you will be taken to your email and their email will be auto populated. These emails will not be collected or tracked in the application. | ||
| ===== Reschedule Inspection ===== | ===== Reschedule Inspection ===== | ||
| - | In the event the inspection did not happen as scheduled or another inspection is required. Select **[[Technical Inspection Requested|Reschedule Inspection]]**. | + | In the event the inspection did not happen as scheduled or another inspection is required. Select [[Technical Inspection Requested|Reschedule Inspection]]. |
| ===== Upload Report ===== | ===== Upload Report ===== | ||
| The technical inspector will send a report via mail, fax or email. You will need to upload the document and add it to the claim and save. | The technical inspector will send a report via mail, fax or email. You will need to upload the document and add it to the claim and save. | ||
| - | Once the document has been added the consumer and the manufacturer are allotted 7 days to provide a **[[Inspection Response|response]]** to the inspection. | + | |
| + | Once the document has been added the consumer and the manufacturer are allotted 7 days to provide a [[Inspection Response|response]] to the inspection. | ||
| + | ==== Next Status ==== | ||
| + | The claim will be moved into [[Technical Inspection Review Complete]] and the arbitrator will be managing this step. | ||
| ====== Technical Inspection Report Overdue ====== | ====== Technical Inspection Report Overdue ====== | ||
| If the inspection report is not received in __**10**__ days then it will be considered overdue. | If the inspection report is not received in __**10**__ days then it will be considered overdue. | ||
| + | ==== Letter(s) ==== | ||
| + | * A [[Letters|manual letter]] should be sent to inspector reminding them that the inspection report is due. | ||
| + | |||
| - | **ARLENE TO UPDATE** | ||
| - | * A automated letter will be sent to X, X, and X. | ||
| - | * A [[Letters|manual letter]] should be sent to X, X, and X. | ||
| - | **END UPDATE** | ||
technical_inspection_report_required.1469559022.txt.gz · Last modified: 2019/01/05 22:10 (external edit)
Page Tools
Except where otherwise noted, content on this wiki is licensed under the following license: CC Attribution-Share Alike 3.0 Unported
