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placeholders [2016/07/21 15:05] 192.168.98.168 |
placeholders [2019/01/05 22:10] (current) |
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If the data is not available the letter will end up in [[Letters|letters]] and a PA will need to address them individually. | If the data is not available the letter will end up in [[Letters|letters]] and a PA will need to address them individually. | ||
+ | * **Arbitrator Name**: Full name of the arbitrator handling the case | ||
+ | * **Arbitrator Resume**: Details about the arbitrator | ||
+ | * **Claim Number**: Claim number on which the letter is referring to | ||
* **Current Date**: Today's date | * **Current Date**: Today's date | ||
- | * **Recipient Address**: Address of the individual receiving the letter | + | * **Consumer Full Name**: Full name of the consumer who has submitted the claim |
+ | * **PA Signature (multi-line)**: Contains the provincial administrator's name, title, phone number, 1-800- and email | ||
+ | * **PA Phone Number**: First work number listed for the provincial administrator | ||
+ | * **PA Email**: Email address for the provincial administrator | ||
+ | * **Recipient Address (multi-line)**: Address of the individual receiving the letter | ||
* **Recipient Title**: Dr., Mr., Mrs., or Ms. of the individual receiving the letter | * **Recipient Title**: Dr., Mr., Mrs., or Ms. of the individual receiving the letter | ||
* **Recipient firstname**: First name of the individual receiving the letter | * **Recipient firstname**: First name of the individual receiving the letter | ||
* **Recipient lastname**: Last name of the individual receiving the letter | * **Recipient lastname**: Last name of the individual receiving the letter | ||
- | * **Claim Number**: Claim number on which the letter is referring to | + | * **Manufacturer Name (long name)**: Full legal name of a manufacturer |
- | * **PA Signature**: Provincial Administrators signature and contact information | + | * **Hearing Attendees (multi-line)**: List of individuals attending the hearing |
- | * **Consumer Full Name**: Full name of the consumer who has submitted the claim | + | * **Hearing Address (multi-line)**: Address of where the hearing will be held |
- | * **Arbitrator Name**: Full name of the arbitrator handling the case | + | * **Hearing Directions**: Any special instructions related to the hearing location |
- | * **PA Phone Number**: Provincial Administrators phone number | + | * **Hearing Date Time**: Displays date and time of the hearing, including time zone if applicable |
- | * **Hearing Details**: Displays date, time and location of the hearing | + | * **Hearing Date**: Displays date only of the hearing |
- | * **Conference Date Time**: Date and Time the conference is scheduled for | + | * **Hearing Time**: Displays time only of the hearing, including time zone if applicable |
- | * **Conference Date**: Date the conference is scheduled for | + | |
- | * **Conference Time**: Time the conference is scheduled for | + | |
* **Conference Toll Free Number**: Number conference participants need to call into | * **Conference Toll Free Number**: Number conference participants need to call into | ||
* **Conference Access Code**: Access code that is required for conference participants to log on | * **Conference Access Code**: Access code that is required for conference participants to log on | ||
* **Conference Password**: Password that is required for the chair of the meeting to log on | * **Conference Password**: Password that is required for the chair of the meeting to log on | ||
- | * **Conference List of Participants**: Names of individuals attending the conference | + | * **Eligibility Decision Due Date**: Displays the date in the eligibility decision was due |
- | * **Event Only**: Reference to a particular past, current or future [[event|event]]. Best used in [[letter templates|automated]] emails for the following events: | + | * **Arbitration Decision Due Date**: Displays the date in the arbitration decision was due |
+ | * **Award Decision Due Date**: Displays the date in the award decision was due | ||
+ | * **Inspector Name**: Name of the individual who will inspecting the vehicle | ||
+ | * **Inspection Date Time**: Displays date and time of the inspection, including time zone if applicable | ||
+ | * **Inspection Date**: Displays date only of the inspection | ||
+ | * **Inspection Time**: Displays time only of the inspection, including time zone if applicable | ||
+ | * **Inspection Address (multi-line)**: Address of where the inspection will be held | ||
+ | * **Inspection Directions**: Any special instructions related to the inspection location | ||
+ | * **Inspection Location**: Name of the location the PA entered at the time of scheduling the inspection | ||
+ | * **Inspection Review Due Date**: Displays the date in the inspection review was due | ||
+ | * **Worksheet Sent to Manufacturer Date**: Displays the date in the worksheet was sent to the manufacturer | ||
+ | * **Claim Form Requested Date**: Displays the date in the claim form was requested | ||
+ | * **Claim Form Sent to Manufacturer Date**: Displays the date in the claim form was sent to the manufacturer | ||
+ | * **Event Only**: Reference to a particular past, current or future [[event]]. Best used in [[maintenance letter templates|automated]] emails for the following events: | ||
* **Arbitrator Assigned** where details on who the past and current arbitrator will be populated | * **Arbitrator Assigned** where details on who the past and current arbitrator will be populated | ||
- | * **Consumer Relocation** where details on who the past PA was and the old and new region. A new PA is not available yet as they may not have been assigned | + | * **Consumer Relocation** details on who the past PA (if available) was and the old and new region will be populated. A new PA is not available yet as they may not have been assigned. DO NOT use the **Signature** placeholder |
- | * **Workflow Status only**: Reference to a particular past, current or future [[status|status]] | + | * **Workflow Status only**: Reference to a particular past, current or future [[status]] |
+ | * **Status Notes**: Inserts status notes from the provincial administrator for the following statuses; Worksheet Consumer Input Required and Claim Form Consumer Input Required. This will inform the consumer they need to provide more details on their worksheet or claim form. | ||