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inspection_response [2016/07/13 13:26] 192.168.98.168 created |
inspection_response [2019/01/05 22:10] (current) |
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====== Inspection Response ====== | ====== Inspection Response ====== | ||
+ | Both consumers and manufacturers are given 7 days to view the technical inspectors report and provide a response if so desired. Those responses will not be shared between parties until that time has passed. | ||
+ | * Select **Technical Inspections** to review the document the inspector provided | ||
+ | {{::technical_inspections_button.png|}} | ||
+ | * Select **Inspection Response** to provide your response | ||
+ | {{::inspection_response.png|}} | ||
+ | * Insert any comments or add files that will support your case | ||
+ | * Save once complete | ||
+ | {{::ti_response.png|}} | ||
+ | ==== Letter(s) ==== | ||
+ | * A [[Letters|manual letter]] should be sent to consumer, manufacturer that informs them that the inspector has issued a report and that they have seven (7) to respond to the report. The inspector's report should be attached to the letter. | ||
+ | |||
+ | ==== Next Status ==== | ||
+ | The claim will be moved into **Technical Inspection Review Complete** after the __**7**__ days have passed. The arbitrator will need to review the documents from the inspector, manufacturer and consumer. Informing the provincial administrator they have completed that. | ||
+ | |||
+ | As a consumer and manufacturer you are able to view all parties responses once the 7 days have passed. | ||
+ | |||
+ | After the 7 days has passed the arbitrator will review the responses and issue their award. | ||