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eligibility_hearing_scheduled [2016/07/26 15:12] 192.168.9.146 [NEW Hearing Required] |
eligibility_hearing_scheduled [2019/01/05 22:10] (current) |
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The system will show: | The system will show: | ||
- | * **Eligibility Hearing Scheduled** the day of the hearing and 3 hours after the meetings was scheduled | + | * **Eligibility Hearing Scheduled** the day of the hearing |
- | * For ex. The hearing is scheduled for 1 pm. The status of the claim will not change to Eligibility Awaiting Decision until 4 pm | + | * **Eligibility Awaiting Decision** will not occur until the day after the hearing was scheduled |
- | * **Eligibility Awaiting Decision** 3 hours after the hearing was scheduled | + | * **Hearing Date & Time** under upcoming event all days leading up to and 3 hours after the meeting was scheduled |
- | The system is now ready for the arbitrator to provide their decision. You will upload a decision document. You are not able to provide that document until after the hearing is schedule. If for some reason, you held the meeting a few hours earlier the system will not be ready until after the scheduled time. | + | In order to provide your decision: |
+ | * Select the **Eligibility Hearing Scheduled** or **Eligibility Awaiting Decision** button | ||
+ | * Upload the necessary document. You are only able to upload 1 document | ||
+ | * Save | ||
+ | {{::decision_documents.png|}} | ||
+ | ==== Next Status ==== | ||
+ | Now it is submitted the claim moves onto **Eligibility PA Review**, whereby the provincial administrator will review your decision and move the claim accordingly to either **Claim Approved** or [[Closed|close]]. | ||
- | **NOTE:** Once the file is uploaded and saved the claim will be moved onto the next status. You are only able to upload 1 document. | + | ====== NEW Hearing Required ====== |
+ | As an arbitrator you have decided that another hearing is required to make a decision. | ||
- | * Select the button | + | You **MUST** ensure you **DO NOT** upload a document first. If you do, the provincial administrator will receive notification that this hearing process is complete and requires their review. |
- | * Upload the necessary document and save | + | |
- | * Now it is submitted the claim moves onto [[Eligibility PA Review|Eligibility PA Review]] | + | |
- | + | ||
- | {{::decision_documents.png|}} | + | |
- | ====== NEW Hearing Required ====== | + | |
- | As an arbitrator you have decided that another hearing is required to make a decision. You **MUST** ensure you **DO NOT** upload a document first. If you do, the provincial administrator will receive notification that this hearing process is complete and requires their review. | + | |
To notify the provincial administrator they need to schedule another hearing: | To notify the provincial administrator they need to schedule another hearing: | ||
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* Select the **Folder** | * Select the **Folder** | ||
{{::folder.png|}} | {{::folder.png|}} | ||
- | * Unordered List Item | + | * Select **Eligibility Hearing Required** |
- | + | {{:eligibility_hearing_required_button.png|}} | |
+ | ==== Next Status ==== | ||
+ | The claim will be moved back to **Eligibility Hearing Required** for the provincial administrator to schedule a hearing. | ||
====== Eligibility Decision Overdue ====== | ====== Eligibility Decision Overdue ====== | ||
If the decision has not been received within **14** days, the system will consider the **Eligibility Decision Overdue**. | If the decision has not been received within **14** days, the system will consider the **Eligibility Decision Overdue**. | ||
+ | ==== Letter(s) ==== | ||
+ | * An automated letter will be sent to arbitrator to remind them that their award is due. | ||