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eligibility_hearing_scheduled
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eligibility_hearing_scheduled [2016/07/18 15:45] 192.168.98.168 |
eligibility_hearing_scheduled [2019/01/05 22:10] (current) |
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| ====== Eligibility Hearing Scheduled & Eligibility Awaiting Decision ====== | ====== Eligibility Hearing Scheduled & Eligibility Awaiting Decision ====== | ||
| + | The arbitrator is responsible for conducting the hearing and providing a decision to the PA by uploading their report in the system. | ||
| + | |||
| The system will show: | The system will show: | ||
| - | * **Eligibility Hearing Scheduled** the day of the hearing and 3 hours after the meetings was scheduled | + | * **Eligibility Hearing Scheduled** the day of the hearing |
| - | * For ex. The hearing is scheduled for 1 pm. The status of the claim will not change to Eligibility Awaiting Decision until 4 pm | + | * **Eligibility Awaiting Decision** will not occur until the day after the hearing was scheduled |
| - | * **Eligibility Awaiting Decision** the day after the hearing was scheduled | + | * **Hearing Date & Time** under upcoming event all days leading up to and 3 hours after the meeting was scheduled |
| - | The system is now ready for the arbitrator to provide their decision. You will upload a decision document. You are not able to provide that document until after the hearing is schedule. If for some reason, you held the meeting a few hours earlier the system will not be ready until after the scheduled time. | + | In order to provide your decision: |
| + | * Select the **Eligibility Hearing Scheduled** or **Eligibility Awaiting Decision** button | ||
| + | * Upload the necessary document. You are only able to upload 1 document | ||
| + | * Save | ||
| + | {{::decision_documents.png|}} | ||
| + | ==== Next Status ==== | ||
| + | Now it is submitted the claim moves onto **Eligibility PA Review**, whereby the provincial administrator will review your decision and move the claim accordingly to either **Claim Approved** or [[Closed|close]]. | ||
| - | **NOTE:** Once the file is uploaded and saved the claim will be moved onto the next status. You are only able to upload 1 document. | + | ====== NEW Hearing Required ====== |
| + | As an arbitrator you have decided that another hearing is required to make a decision. | ||
| - | * Select the button | + | You **MUST** ensure you **DO NOT** upload a document first. If you do, the provincial administrator will receive notification that this hearing process is complete and requires their review. |
| - | * Upload the necessary document and save | + | |
| - | * Now it is submitted the claim moves onto [[Eligibility PA Review|Eligibility PA Review]] | + | |
| + | To notify the provincial administrator they need to schedule another hearing: | ||
| + | * Wait until the day after the hearing was scheduled | ||
| + | * Select the **Folder** | ||
| + | {{::folder.png|}} | ||
| + | * Select **Eligibility Hearing Required** | ||
| + | {{:eligibility_hearing_required_button.png|}} | ||
| + | ==== Next Status ==== | ||
| + | The claim will be moved back to **Eligibility Hearing Required** for the provincial administrator to schedule a hearing. | ||
| + | ====== Eligibility Decision Overdue ====== | ||
| If the decision has not been received within **14** days, the system will consider the **Eligibility Decision Overdue**. | If the decision has not been received within **14** days, the system will consider the **Eligibility Decision Overdue**. | ||
| + | ==== Letter(s) ==== | ||
| + | * An automated letter will be sent to arbitrator to remind them that their award is due. | ||
eligibility_hearing_scheduled.1468856756.txt.gz · Last modified: 2019/01/05 22:10 (external edit)
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