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eligibility_hearing_scheduled [2016/07/13 19:09]
192.168.98.168 created
eligibility_hearing_scheduled [2019/01/05 22:10] (current)
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-====== Eligibility Hearing Scheduled ====== +====== Eligibility Hearing Scheduled ​& Eligibility Awaiting Decision ​====== 
-At this point the arbitrator will need to provide their decision. You will do so by uploading ​a decision ​document. You are able to provide that document once the hearing is scheduled+The arbitrator is responsible for conducting ​the hearing and providing ​a decision to the PA by uploading their report in the system.
  
-**NOTE:** Once the file is uploaded and saved the claim will be moved onto the next status. You are only able to upload 1 document.+The system will show: 
 +  ​* **Eligibility Hearing Scheduled** the day of the hearing  
 +  * **Eligibility Awaiting Decision** ​will not occur until the day after the hearing was scheduled 
 +  * **Hearing Date & Time** under upcoming event all days leading up to and 3 hours after the meeting was scheduled
  
-  ​* Select the button +In order to provide your decision: 
-  * Upload the necessary document and save+  ​* Select the **Eligibility Hearing Scheduled** or **Eligibility Awaiting Decision** ​button 
 +  * Upload the necessary document. You are only able to upload 1 document 
 +  * Save 
 +{{::​decision_documents.png|}} 
 +==== Next Status ==== 
 +Now it is submitted the claim moves onto **Eligibility PA Review**, whereby the provincial administrator will review your decision ​and move the claim accordingly to either **Claim Approved** or [[Closed|close]]. 
 + 
 +====== NEW Hearing Required ====== 
 +As an arbitrator you have decided that another hearing is required to make a decision.  
 + 
 +You **MUST** ensure you **DO NOT** upload a document first. If you do, the provincial administrator will receive notification that this hearing process is complete and requires their review. 
 + 
 +To notify the provincial administrator they need to schedule another hearing: 
 +  * Wait until the day after the hearing was scheduled 
 +  * Select the **Folder** 
 +{{::​folder.png|}} 
 +  * Select **Eligibility Hearing Required** 
 +{{:​eligibility_hearing_required_button.png|}} 
 +==== Next Status ==== 
 +The claim will be moved back to **Eligibility Hearing Required** for the provincial administrator to schedule a hearing. 
 +====== Eligibility Decision Overdue ====== 
 +If the decision has not been received within **14** days, the system will consider the **Eligibility Decision Overdue**. 
 +==== Letter(s) ==== 
 +  * An automated letter will be sent to arbitrator to remind them that their award is due.
  
  
  
eligibility_hearing_scheduled.1468436995.txt.gz · Last modified: 2019/01/05 22:10 (external edit)