This shows you the differences between two versions of the page.
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dashboard_pa [2016/07/26 16:52] 192.168.9.146 created |
dashboard_pa [2019/01/05 22:10] (current) |
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| {{::upcoming_event.png|}} | {{::upcoming_event.png|}} | ||
| - | The next screen will show you details of hearing or inspection. This information will be what is being done, date & time, address or teleconference details. | + | The next screen will show you details of hearing or inspection. This information will be what is being done, date & time, address or teleconference details. If the hearing is being held in a different time zone and __**ONLY** |
| + | __ if it is being held in a different time zone will it show up here. | ||
| {{::event_details.png|}} | {{::event_details.png|}} | ||
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| Located on the left hand ribbon [[Letters|Letters]] is where you will review letters that cannot be sent due to an invalid placeholder or have been saved and not send to the addressee yet. | Located on the left hand ribbon [[Letters|Letters]] is where you will review letters that cannot be sent due to an invalid placeholder or have been saved and not send to the addressee yet. | ||
| ====== Start a New Claim ====== | ====== Start a New Claim ====== | ||
| - | Located on the left hand ribbon [[Application|Start a New Claim]] is where you submit a claim on behalf of a consumer. | + | Located on the left hand ribbon [[Qualification Worksheet|Start a New Claim]] is where you submit a claim on behalf of a consumer. |
| ====== Hearing Venues ====== | ====== Hearing Venues ====== | ||
| - | Located on the left hand ribbon [[Hearing Venues|Hearing Venues]] is where you can create a new hearing venue. | + | Located on the left hand ribbon [[Maintenance Hearing Venues|Hearing Venues]] is where you can create a new hearing venue. |
| ====== Processes ====== | ====== Processes ====== | ||
| There are a number of statuses in the overall process of a consumer submitting a claim in regards to their vehicle. Here are the processes that require an action or communication comes from you. | There are a number of statuses in the overall process of a consumer submitting a claim in regards to their vehicle. Here are the processes that require an action or communication comes from you. | ||
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| * [[Worksheet Sent to OEM| Worksheet Sent to Manufacturer]] | * [[Worksheet Sent to OEM| Worksheet Sent to Manufacturer]] | ||
| * [[Worksheet Sent to OEM| Worksheet No Manufacturer Response]] | * [[Worksheet Sent to OEM| Worksheet No Manufacturer Response]] | ||
| - | * [[Worksheet OEM Denied|Worksheet OEM Denied]] | + | * [[Worksheet OEM Denied]] |
| * [[Closed|Closed Worksheet Ineligible]] | * [[Closed|Closed Worksheet Ineligible]] | ||
| * [[Worksheet Approved]] | * [[Worksheet Approved]] | ||
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| * [[Request Technical Inspection]] | * [[Request Technical Inspection]] | ||
| * [[Technical Inspection Review Complete]] | * [[Technical Inspection Review Complete]] | ||
| - | * [[Request Award Review]] | + | * [[Award Review Request]] |
| * [[Award Clarification PA Review]] | * [[Award Clarification PA Review]] | ||
| * [[Award Hearing Scheduled|Award Decision Overdue]] | * [[Award Hearing Scheduled|Award Decision Overdue]] | ||
| * [[Award PA Review]] | * [[Award PA Review]] | ||