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dashboard_consumer
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dashboard_consumer [2016/07/28 15:20] 192.168.9.146 |
dashboard_consumer [2020/05/12 15:52] (current) editor [Processes] |
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| ====== Consumer ====== | ====== Consumer ====== | ||
| As a consumer the first step you will complete is to fill out the [[qualification worksheet]]. Where you will fill out the details of your claim and create an account so you can view the status and documentation associated with your claim. | As a consumer the first step you will complete is to fill out the [[qualification worksheet]]. Where you will fill out the details of your claim and create an account so you can view the status and documentation associated with your claim. | ||
| - | ===== Activate Account ===== | + | |
| - | Now that you have completed the worksheet you will need to activate your account. | + | |
| - | * Check your email and your spam if you do not see an email | + | |
| - | * Select the link to activate the account | + | |
| - | * Sign in | + | |
| ===== Navigating your Dashboard ===== | ===== Navigating your Dashboard ===== | ||
| When logging into your account you will see a number of things; such as, items that require your attention, your claim status, upcoming events and due dates. There is also a place to view any documents or communication about your claim that has been sent through the system. Any communication sent outside of this system will not be saved in the system. | When logging into your account you will see a number of things; such as, items that require your attention, your claim status, upcoming events and due dates. There is also a place to view any documents or communication about your claim that has been sent through the system. Any communication sent outside of this system will not be saved in the system. | ||
| {{:consumer_screen.png|}} | {{:consumer_screen.png|}} | ||
| - | * **Blue buttons:** Will show up at the top of the dashboard and only if you need to do something. Select it and the system will walk you through the process | + | * **Blue buttons:** Will show up at the top of the dashboard and only if you need to do something. Select it and the system will walk you through the process. For ex. |
| + | {{::consumer_action_buttons.png|}} | ||
| * **Status:** Lets you know where you are at in the process. Hover over the "i" and you will see more details about the status | * **Status:** Lets you know where you are at in the process. Hover over the "i" and you will see more details about the status | ||
| {{::consumer_status.png|Status}} | {{::consumer_status.png|Status}} | ||
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| {{:consumer_upcoming_event.png|}} | {{:consumer_upcoming_event.png|}} | ||
| - | The next screen will show you details of hearing or inspection. This information will be what is being done, date & time, address or teleconference details. | + | The next screen will show you details of hearing or inspection. This information will be what is being done, date & time, address or teleconference details. If the hearing is being held in a different time zone and __**ONLY** |
| + | __ if it is being held in a different time zone will it show up here. | ||
| {{:event_details.png|}} | {{:event_details.png|}} | ||
| Line 56: | Line 54: | ||
| After the technical inspection review timeframe has been completed. All documents will be made available and shared under the [[Technical Inspection Review Complete]]. | After the technical inspection review timeframe has been completed. All documents will be made available and shared under the [[Technical Inspection Review Complete]]. | ||
| ===== Processes ===== | ===== Processes ===== | ||
| - | There are a number of [[status|statuses]] in the overall process a consumer is responsible for. Here are some processes that might require an action from you in the system. | + | There are a number of statuses in the overall process a consumer is responsible for. Here are some processes that might require an action from you in the system. |
| * [[Qualification Worksheet]] | * [[Qualification Worksheet]] | ||
| * [[Worksheet Consumer Input Required]] | * [[Worksheet Consumer Input Required]] | ||
dashboard_consumer.1469719241.txt.gz · Last modified: 2019/01/05 22:10 (external edit)
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