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arbitration_decision_pa_review [2016/09/06 16:54] aweijers |
arbitration_decision_pa_review [2019/01/05 22:10] (current) |
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| {{::change_status_arbitration_decision_pa_review.png|}} | {{::change_status_arbitration_decision_pa_review.png|}} | ||
| * [[Arbitration Hearing Scheduled|Arbitration Awaiting Decision]]: The PA has decided they require additional information from the arbitrator and are pushing the claim back a status. On other occasions, a technical inspection has occurred and the Arbitrator has a new decision to submit. | * [[Arbitration Hearing Scheduled|Arbitration Awaiting Decision]]: The PA has decided they require additional information from the arbitrator and are pushing the claim back a status. On other occasions, a technical inspection has occurred and the Arbitrator has a new decision to submit. | ||
| - | * A [[Letters|manual letter]] should be sent to the arbitrator. | + | * A [[Letters|manual letter]] should be sent to the arbitrator outlining what is required. |
| * [[Closed|Closed Ineligible]]: Based upon the information collected, a PA or Arbitrator has deemed that the case does not meet CAMVAP's eligibility requirements | * [[Closed|Closed Ineligible]]: Based upon the information collected, a PA or Arbitrator has deemed that the case does not meet CAMVAP's eligibility requirements | ||
| - | * Depending where the case is in the process a [[Letters|manual letter]] should be sent to the consumer, manufacturer and arbitrator. | + | * Depending where the case is in the process a [[Letters|manual letter]] should be sent to the consumer, manufacturer and/or arbitrator. |
| * * [[Closed|Closed Arbitrated]]: An arbitrator has made a decision on the claim which is binding for the consumer and manufacturer | * * [[Closed|Closed Arbitrated]]: An arbitrator has made a decision on the claim which is binding for the consumer and manufacturer | ||
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| * A [[Letters|manual letter]] should be sent to consumer, manufacturer and arbitrator. | * A [[Letters|manual letter]] should be sent to consumer, manufacturer and arbitrator. | ||
| - | * [[Closed|Closed Settled]]: A consumer has accepted a settlement from the manufacturer at/after the arbitration hearing. | + | * [[Closed|Closed Settled]]: A consumer has accepted a settlement from the manufacturer at or after the arbitration hearing. |
| * The settlement award along with a [[Letters|manual letter]] should be sent to consumer and manufacturer. | * The settlement award along with a [[Letters|manual letter]] should be sent to consumer and manufacturer. | ||
| * [[Closed|Closed Withdrawn]]: The consumer has decided they would no longer like to proceed with the claim. | * [[Closed|Closed Withdrawn]]: The consumer has decided they would no longer like to proceed with the claim. | ||
| - | * A [[Letters|manual letter]] should be sent to consumer, manufacturer and arbitrator. | + | * A [[Letters|manual letter]] should be sent to consumer, manufacturer and arbitrator notifying them that the claim has been withdrawn by the consumer. |
| Provide additional notes as you see fit and save the status change. | Provide additional notes as you see fit and save the status change. | ||