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arbitration_decision_pa_review [2016/08/10 12:52] 192.168.91.113 |
arbitration_decision_pa_review [2019/01/05 22:10] (current) |
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* [[Arbitration Hearing Scheduled|Arbitration Awaiting Decision]]: The PA has decided they require additional information from the arbitrator and are pushing the claim back a status. On other occasions, a technical inspection has occurred and the Arbitrator has a new decision to submit. | * [[Arbitration Hearing Scheduled|Arbitration Awaiting Decision]]: The PA has decided they require additional information from the arbitrator and are pushing the claim back a status. On other occasions, a technical inspection has occurred and the Arbitrator has a new decision to submit. | ||
- | * **ARLENE TO UPDATE** | + | * A [[Letters|manual letter]] should be sent to the arbitrator outlining what is required. |
- | * A automated letter will be sent to X, X, and X. | + | |
- | * A [[Letters|manual letter]] should be sent to X, X, and X. | + | * [[Closed|Closed Ineligible]]: Based upon the information collected, a PA or Arbitrator has deemed that the case does not meet CAMVAP's eligibility requirements |
- | * **END UPDATE** | + | * Depending where the case is in the process a [[Letters|manual letter]] should be sent to the consumer, manufacturer and/or arbitrator. |
- | * [[Closed|Closed Ineligible]]: Based upon the information collected, a PA or Arbitrator has deemed that the case is ineligible | + | |
- | * **ARLENE TO UPDATE** | + | * * [[Closed|Closed Arbitrated]]: An arbitrator has made a decision on the claim which is binding for the consumer and manufacturer |
- | * A automated letter will be sent to X, X, and X. | + | * Depending on the award issued a [[Letters|manual letter]] should be sent to consumer, manufacturer and arbitrator. |
- | * A [[Letters|manual letter]] should be sent to X, X, and X. | + | |
- | * **END UPDATE** | + | |
- | * [[Closed|Closed Arbitrated]]: An arbitrator has made a decision on the claim which is binding for the consumer and manufacturer | + | |
- | * **ARLENE TO UPDATE** | + | |
- | * A automated letter will be sent to X, X, and X. | + | |
- | * A [[Letters|manual letter]] should be sent to X, X, and X. | + | |
- | * **END UPDATE** | + | |
* [[Closed|Closed Conciliated]]: A consumer has accepted a settlement from the manufacturer and the claim form has been processed by the manufacturer before the arbitration hearing | * [[Closed|Closed Conciliated]]: A consumer has accepted a settlement from the manufacturer and the claim form has been processed by the manufacturer before the arbitration hearing | ||
- | * **ARLENE TO UPDATE** | + | * A [[Letters|manual letter]] should be sent to consumer, manufacturer and arbitrator. |
- | * A automated letter will be sent to X, X, and X. | + | |
- | * A [[Letters|manual letter]] should be sent to X, X, and X. | + | * [[Closed|Closed Settled]]: A consumer has accepted a settlement from the manufacturer at or after the arbitration hearing. |
- | * **END UPDATE** | + | * The settlement award along with a [[Letters|manual letter]] should be sent to consumer and manufacturer. |
- | * [[Closed|Closed Settled]]: A consumer has accepted a settlement from the manufacturer at/after the arbitration hearing. | + | |
- | * **ARLENE TO UPDATE** | + | |
- | * A automated letter will be sent to X, X, and X. | + | |
- | * A [[Letters|manual letter]] should be sent to X, X, and X. | + | |
- | * **END UPDATE** | + | |
* [[Closed|Closed Withdrawn]]: The consumer has decided they would no longer like to proceed with the claim. | * [[Closed|Closed Withdrawn]]: The consumer has decided they would no longer like to proceed with the claim. | ||
- | * **ARLENE TO UPDATE** | + | * A [[Letters|manual letter]] should be sent to consumer, manufacturer and arbitrator notifying them that the claim has been withdrawn by the consumer. |
- | * A automated letter will be sent to X, X, and X. | + | |
- | * A [[Letters|manual letter]] should be sent to X, X, and X. | + | |
- | * **END UPDATE** | + | |
Provide additional notes as you see fit and save the status change. | Provide additional notes as you see fit and save the status change. |