As a consumer the first step you will complete is to fill out the qualification worksheet. Where you will fill out the details of your claim and create an account so you can view the status and documentation associated with your claim.

Now that you have completed the worksheet you will need to activate your account.

1. Check your email and your spam if you do not see an email
2. Select the link to activate the account
3. Sign in

When logging into your account you will see your claim status and any upcoming events. Here you will also be able to view any documents or communication about your claim. To begin, CAMVAP receives a claim a provincial administrator will review your claim and decide whether:

• To close the claim as ineligible
• Ask for more input from you as the consumer
• Send it to the manufacturer for their review

There are a number of points throughout the process you will be informed through communication and your dashboard where your claim is located in the process. The manufacturer of your vehicle will decide whether they will:

• Deny the claim
• Ask for a claim form to be filled out, providing additional information