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Application
This form is for consumers who are interested in making a claim for their vehicle. Based on a few questions, an assessment of whether some basic requirements are met to qualify.
It is important to have the following information on hand, to be able to fill out the application.
Current odometer reading
Vehicle Identification Number
Make and model year
File number and name of the person spoken to at the manufacturer, who had been trying to resolve the issue
Qualifying
Respond Yes or No to the qualification questions. In order to qualify the responses need to be in-line with:
The age of the vehicle must be 2012, 2013, 2014, 2015, 2016, or 2017
Mileage must be under 160,000 km
The vehicle must not weigh more than 4,536 kg (10,000 lbs)
You must still own and/or lease the vehicle
You must have communicated the issue with the manufacturer and authorized dealer, to provide them with sufficient time to rectify the issue
You must not have attempted to resolve the issue in court
If a response during the qualification stage is such that the claim is ineligible a notification will pop up similar to this one.
If you qualify, a larger application page will open automatically.
Using the information collection form, you will insert contact, vehicle, manufacturer and claim details to be reviewed.
If the issue is still outstanding, meaning it has not been fixed, select the box to place a check mark in it. If the issue has been resolved, however you are trying to get funds for expenses leave the box unchecked.
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Confirmation
You will receive confirmation that qualification worksheet has been submitted and will be handled by a provincial administrator.