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Application
This form is for consumers who are interested in making a claim for their vehicle. Based on a few questions, an assessment of whether some basic requirements are met to qualify.
It is important to have the following information on hand, to be able to fill out the application.
Current odometer reading
Vehicle Identification Number
Make and model year
File number and name of the person spoken to at the manufacturer, who had been trying to resolve the issue
Qualifying
Respond Yes or No to the qualification questions. In order to qualify the responses need to be in-line with:
The age of the vehicle must be 2012, 2013, 2014, 2015, 2016, or 2017
Mileage must be under 160,000 km
The vehicle must not weigh more than 4,536 kg (10,000 lbs)
You must still own and/or lease the vehicle
You must have communicated the issue with the manufacturer and authorized dealer, to provide them with sufficient time to rectify the issue
You must not have attempted to resolve the issue in court
If a response during the qualification stage is such that the claim is ineligible a notification will pop up similar to this one.
If you qualify, a larger application page will open automatically.
Using the information collection form, you will insert contact, vehicle, manufacturer and claim details to be reviewed.
Type in your Name
Type in your phone number and select the type of number it is

Select add a new phone number for each contact number you would like to provide
Provide an address by starting to type in the address box. The address will auto-populate for you

Check your car registration/insurance/front dashboard by the window to provide your VIN number. Your VIN number will be checked for accuracy/validity.

Input your vehicles
current odometer/mileage reading

Choose
yes or no in the box to indicate whether the vehicle has been used for business purposes.

If it has, provide the business name and the percentage of time it was used for the business. Please only include numbers no symbols.

Include the file number(s) the manufacturer has provided you

Provide a brief description of the problem

Select the calendar icon and choose the date, the last time the vehicle was seen by a dealer

If the issue is still outstanding, meaning it has not been fixed, select the box to place a check mark in it. If the issue has been resolved, however you are trying to get funds for expenses leave the box unchecked.

Use the delete button to remove any issues as required
Select add another problem for each issue you would like disclosed in the claim

Create a username and password to be able to access details of your claim

Review all details for accuracy
Submit Application