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Application
This form is for consumers who are interested in making a claim for their vehicle. Based on a few questions, an assessment of whether some basic requirements are met to qualify.
It is important to have the following information on hand, to be able to fill out the application.
Current odometer reading
Vehicle Identification Number
Make and model year
File number and name of the person spoken to at the manufacturer, who had been trying to resolve the issue
Qualifying
Respond Yes or No to the qualification questions. In order to qualify the responses need to be inline with:
The age of the vehicle must be 2012, 2013, 2014, 2015, 2016, or 2017
Mileage must be under 160,000 km
The vehicle must not weigh more than 4,536 kg (10,000 lbs)
You must still own and/or lease the vehicle
You must have communicated the issue with the manufacturer and authorized dealer, to provide them with sufficient time to rectify the issue
You must not have attempted to resolve the issue in court
If a response during the qualification stage is such that the claim is ineligible a notification will pop up similar to this one.
If you qualify, a larger application page will open automatically.
Using the information collection form, you will insert contact, vehicle, manufacturer and claim details to be reviewed.
Type in your Name
Provide a phone number, select
add a new phone number for each number you would like to add

If create a new phone number is not visible select

and create a new phone number will appear.
Add an address using
create an address it will auto-populate for you

Include your VIN number you can find it on your car registration/insurance/front dashboard by the window

Input your vehicles
current odometer/mileage reading

Click the box if the vehicle has been used for business purposes.

If it has, provide the business name and the percentage of time it was used for the business.

Include the file number(s) the manufacturer has provided you

Provide a brief description of the problem

Select the calendar icon and choose the date, the last time the vehicle was seen by a dealer

Use the delete button to remove any issues as required
Select add another problem for each issue you would like disclosed in the claim

Create a username and password to be able to access details of your claim
