Cover letters are used to print the name and address of a Consumer. It will enable the PA to utilize this in the envelope for mailing.
There is only 1 active cover letter template at a time, therefore if a new one is created the old one must be disabled
Cover letters are automatically stored as manual and consumer templates
They are excluded from the list of selectable templates in the letter dialog
It will merge at the end of letter it has been attached to
When the letter recipient is a Consumer and “Mail Only”, the print button on the letter screen will be enabled and the cover letter will merge
When the letter recipient is a Consumer and it is sent to their email, a cover letter will NOT be produced
Other recipients do not receive a cover letter and the print button is disabled