====== Provincial Administrator ====== Welcome to CAMVAP's Claim Management System! You are able to do a number of things in this system: * View, track and move a consumers claim throughout the process * Access documents and information in one location * Schedule hearings and inspections * and much more... If a consumer does not receive an activation email, or they delete it before activating their account. Acquire their user name and/or email and provide those details to CAMVAP admin, who can activate the user on your behalf. ===== Top Ribbon ===== * [[Account]] * [[Account|Settings]] * [[Account|Password]] * Language can be adjusted using the drop down menu {{::language.png|Language}} ===== Dashboard ===== * [[Dashboard PA]] ===== Left Ribbon ===== * [[Search]] * [[Letters]] * [[Invoice|Reports]] * [[Qualification Worksheet|Start New Claim]] ==== Maintenance ==== As a PA you have a maintenance screens. * [[Maintenance Hearing Venues|Hearing Venues]] If you feel any of the items below need updating, please inform a CAMVAP administrator and they will update it for you. * Arbitrators * Manufacturers * Provincial Administrators * Letter Templates * Hearing Venues * Technical Inspectors * Users and Roles * Workflow * Statuses * Holidays * WMI * Vehicle Models ====== Processes ====== There are a number of statuses in the overall process of a consumer submitting a claim in regards to their vehicle. Here are the processes that require an action or communication comes from you. * [[Worksheet Submitted & PA Review]] * [[Worksheet Sent to OEM| Worksheet Sent to Manufacturer]] * [[Worksheet Sent to OEM| Worksheet No Manufacturer Response]] * [[Worksheet OEM Denied]] * [[Closed|Closed Worksheet Ineligible]] * [[Worksheet Approved]] * [[Claim Form PA Review]] * [[Closed|Closed Claim Ineligible]] * [[Closed|Closed Claim Not Return]] * [[OEM Claim Denied]] * [[Eligibility Hearing Required]] * [[Eligibility Hearing Scheduled|Eligibility Decision Overdue]] * [[Eligibility PA Review]] * [[Claim Approved]] * [[Arbitration Hearing Scheduled|Arbitration Decision Overdue]] * [[Arbitration Decision PA Review]] * [[Request Technical Inspection]] * [[Technical Inspection Review Complete]] * [[Award Review Request]] * [[Award Clarification PA Review]] * [[Award Hearing Scheduled|Award Decision Overdue]] * [[Award PA Review]]