====== Arbitrators ====== Arbitrators are people who review and judge claims. ===== Create a New Arbitrator ===== To create a new arbitrator select **Add an Arbitrator** and a contact form will pop up. {{:arbitrator_create.png|Create}} ====Input Information ==== Using the above information collection form, you will insert contact information and other details for the arbitrator. * Use the pull down menu to select an __**existing**__ user to fill out user information for the arbitrator. The system will ONLY populate users who are not already connected to a role. Their name/number/email will all be available under [[Maintenance Users and Roles|Users & Roles]] * Type **Name** * Provide **Email** * Select **Add a Phone Number** for each number you would like to add {{:phone_number.png|Create Phone Number}} If create a new phone number is not visible select {{phone_number_arrow.png|Phone Number}} and create a new phone number will appear. ==== Under Review ==== All arbitrators will be under review when they are first entered into the system. Ensure the box for is under review is checked off {{:under_review.png}}. ==== Approve ==== Arbitrators and their contact information will need to be reviewed and approved. Once they have been approved. * Select the date the arbitrator was approved * Include details on [[Area Served & Region|area served]], company and any pertinent notes * Select all of the [[Area Served & Region|region(s)]] they will be handling. To select multiple areas use SHIFT + Left Click for ones right next to each other and CTRL + Left Click for regions not directly next to each other in the list. ==== Resume ==== Include basic information about the arbitrator. Specifically how they are qualified to make decisions on claims. This information is also viewable in French as required. * Add an address using **Add Address** {{:address.png|Address}} * Begin typing the address it will auto populate. If Google does not find the address or postal code you will need to manually type the address ===== Search ===== To find a particular arbitrator use the search tool. ===== View, Edit, Delete an Arbitrator ===== ==== View/Edit ==== When you want to review/edit the details of an arbitrator, use the view/edit button on the main Arbitrator screen. You will be shown a summary of the information collected and assigned. Follow the above mentioned directions for inputting information in order to make any changes. ==== Delete ==== In some cases you will need to delete an arbitrator. Use the delete button on the main Arbitrator screen. You will be asked to confirm the operation.