Claim Management System (CMS) Wiki

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====== Worksheet Approved ======
When a worksheet is approved an provincial administrator needs to [[Assign Arbitrator|assign an arbitrator]] to the claim. 
===== Assign an Arbitrator =====
As a PA you will need to assign an arbitrator to the claim.
  * Select **worksheet approved**.
{{::pa_worksheet_approved.png|Worksheet Approved}}

A list of available arbitrators will be made available. It will show their name, the number of hearings they have arbitrated, the area they serve and contact information.
  * Select the **assign** button next to the arbitrator you would like used for this claim.
{{:pa_assign_arbitrator.png|Assign Arbitrator}}
==== Next Status ====
The claim will be moved into [[Claim Form Requested]] status, whereby you will be waiting a response from the consumer. 
==== Letter(s) ====

  * An automated letter will be sent to consumer requesting that they complete the claim package and return it withing 60 days.  The arbitrator's resume will be included in the claim package.
  * If the consumer has indicated that they wish to correspond by mail, a [[Letters|manual letter]] with the required claim package documents should be sent to consumer.

===== Change Arbitrator =====
Sometimes, it is also necessary to [[Reassign Arbitrator|change the arbitrator]].

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