Claim Management System (CMS) Wiki

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====== Inspection Response ======
Both consumers and manufacturers are given 7 days to view the technical inspectors report and provide a response if so desired. Those responses will not be shared between parties until that time has passed. 
  * Select **Technical Inspections** to review the document the inspector provided
{{::technical_inspections_button.png|}}
  * Select **Inspection Response** to provide your response
{{::inspection_response.png|}}
  * Insert any comments or add files that will support your case
  * Save once complete
{{::ti_response.png|}}
==== Letter(s) ====
  * A [[Letters|manual letter]] should be sent to consumer, manufacturer that informs them that the inspector has issued a report and that they have seven (7) to respond to the report.  The inspector's report should be attached to the letter.

==== Next Status ====
The claim will be moved into **Technical Inspection Review Complete** after the __**7**__ days have passed. The arbitrator will need to review the documents from the inspector, manufacturer and consumer. Informing the provincial administrator they have completed that.

As a consumer and manufacturer you are able to view all parties responses once the 7 days have passed.  

After the 7 days has passed the arbitrator will review the responses and issue their award.

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