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| - | ====== Technical Inspection Requested ====== | ||
| - | Now that a technical inspection (TI) has been requested, as a PA you will need to review the attached documents, assign a TI to the claim and schedule a date and location for the inspection to be held. | ||
| - | {{::pa_ti_requested.png|}} | ||
| - | ===== Cancel Request ===== | ||
| - | You are also able to cancel the request by selecting cancel request. | ||
| - | {{::ti_cancel_request.png|}} | ||
| - | ===== Assigning a Technical Inspector ===== | ||
| - | * Review the TI request documents | ||
| - | * Select an available TI using the drop down menu | ||
| - | * Contact information will be made available | ||
| - | {{::ti_assign.png|}} | ||
| - | ===== Schedule an Inspection ===== | ||
| - | * Call the inspector to schedule a date, time and location for completing the inspection | ||
| - | * Provide details in system | ||
| - | {{::ti_schedule.png|}} | ||
| - | **NOTE:** Until you add an address the technical inspection will __**NOT**__ move to the next status. | ||
| - | * Select add address. Once you go to add an address you must add one, or you will lose all changes | ||
| - | * Provide the address where the inspection will be held | ||
| - | * Include any specific details about the location under directions | ||
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| - | **ARLENE TO UPDATE** | ||
| - | * A automated letter will be sent to X, X, and X. | ||
| - | * A [[Letters|manual letter]] should be sent to X, X, and X. | ||
| - | **END UPDATE** | ||
| - | ===== Upcoming Event ===== | ||
| - | After the inspection is scheduled it will show up as an upcoming event on everyone's dashboard. | ||
| - | {{::ti_event.png|}} | ||
| - | When you select the event you will view a summary of who, when and where. As a PA by selecting the email address you will be able to contact the inspector using an external email solution. | ||
| - | {{::ti_summary.png|}} | ||
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| - | At the end of business day in which the technical inspection was scheduled the claim will be moved to [[Technical Inspection Report Required]]. | ||
ti_requested.1469559100.txt.gz ยท Last modified: 2019/01/05 22:10 (external edit)
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