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technical_inspection_requested [2016/07/28 14:32] 192.168.9.146 [Next Status] |
technical_inspection_requested [2019/01/05 22:10] (current) |
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Now that a technical inspection has been requested, as a PA you will need to review the attached documents, assign a inspector to the claim and schedule a date and location for the inspection to be held. | Now that a technical inspection has been requested, as a PA you will need to review the attached documents, assign a inspector to the claim and schedule a date and location for the inspection to be held. | ||
{{::pa_ti_requested.png|}} | {{::pa_ti_requested.png|}} | ||
- | ===== Cancel Request ===== | ||
- | You are also able to cancel the request by selecting cancel request. | ||
- | {{::ti_cancel_request.png|}} | ||
===== Assigning a Technical Inspector ===== | ===== Assigning a Technical Inspector ===== | ||
* Review the request documents | * Review the request documents | ||
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===== Schedule an Inspection ===== | ===== Schedule an Inspection ===== | ||
* Call the inspector to schedule a date, time and location for completing the inspection | * Call the inspector to schedule a date, time and location for completing the inspection | ||
- | * Provide details in system | + | **NOTE:** Date and time will be based upon your time zone. However, in the event the hearing needs to occur in a different time zone. Select the appropriate time zone, from the pull down menu. |
+ | * Provide location of inspection details in system | ||
{{::ti_schedule.png|}} | {{::ti_schedule.png|}} | ||
**NOTE:** Until you add an address the technical inspection will __**NOT**__ move to the next status. | **NOTE:** Until you add an address the technical inspection will __**NOT**__ move to the next status. | ||
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* Provide the address where the inspection will be held | * Provide the address where the inspection will be held | ||
* Include any specific details about the location under directions | * Include any specific details about the location under directions | ||
+ | ===== Cancel Request ===== | ||
+ | You are also able to cancel the request by selecting cancel request. | ||
+ | {{::ti_cancel_request.png|}} | ||
==== Next Status ==== | ==== Next Status ==== | ||
The claim will be moved into **Technical Inspection Scheduled**. As the provincial administrator you will coordinate collecting information from the technical inspector, as they do not have access to the system. | The claim will be moved into **Technical Inspection Scheduled**. As the provincial administrator you will coordinate collecting information from the technical inspector, as they do not have access to the system. | ||
==== Letter(s) ==== | ==== Letter(s) ==== | ||
- | **ARLENE TO UPDATE** | + | * A [[Letters|manual letter]] should be sent to consumer, manufacturer and arbitrator that confirms that details of the technical inspection. |
- | * A automated letter will be sent to X, X, and X. | + | |
- | * A [[Letters|manual letter]] should be sent to X, X, and X. | + | |
- | **END UPDATE** | + | |
===== Upcoming Event ===== | ===== Upcoming Event ===== | ||
- | After the inspection is scheduled it will show up as an upcoming event on everyone's dashboard. | + | After the inspection is scheduled it will show up as an upcoming event on everyone's dashboard. The event will continue to stay in **Technical Inspection Requested** until all of the scheduled details have been provided. Then it will move to **Technical Inspection Scheduled**. |
{{::ti_event.png|}} | {{::ti_event.png|}} | ||
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==== Next Status ==== | ==== Next Status ==== | ||
At the end of business day in which the technical inspection was scheduled the claim will be moved to [[Technical Inspection Report Required]]. | At the end of business day in which the technical inspection was scheduled the claim will be moved to [[Technical Inspection Report Required]]. | ||
- | ==== Letter(s) ==== | + | |
- | **ARLENE TO UPDATE** | + | |
- | * A automated letter will be sent to X, X, and X. | + | |
- | * A [[Letters|manual letter]] should be sent to X, X, and X. | + | |
- | **END UPDATE** | + | |