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technical_inspection_requested
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technical_inspection_requested [2016/07/26 18:51] 192.168.9.146 created |
technical_inspection_requested [2019/01/05 22:10] (current) |
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| ====== Technical Inspection Requested ====== | ====== Technical Inspection Requested ====== | ||
| - | Now that a technical inspection has been requested, as a PA you will need to review the attached documents, assign a TI to the claim and schedule a date and location for the inspection to be held. | + | Now that a technical inspection has been requested, as a PA you will need to review the attached documents, assign a inspector to the claim and schedule a date and location for the inspection to be held. |
| {{::pa_ti_requested.png|}} | {{::pa_ti_requested.png|}} | ||
| - | ===== Cancel Request ===== | ||
| - | You are also able to cancel the request by selecting cancel request. | ||
| - | {{::ti_cancel_request.png|}} | ||
| ===== Assigning a Technical Inspector ===== | ===== Assigning a Technical Inspector ===== | ||
| - | * Review the TI request documents | + | * Review the request documents |
| * Select an available TI using the drop down menu | * Select an available TI using the drop down menu | ||
| * Contact information will be made available | * Contact information will be made available | ||
| Line 12: | Line 9: | ||
| ===== Schedule an Inspection ===== | ===== Schedule an Inspection ===== | ||
| * Call the inspector to schedule a date, time and location for completing the inspection | * Call the inspector to schedule a date, time and location for completing the inspection | ||
| - | * Provide details in system | + | **NOTE:** Date and time will be based upon your time zone. However, in the event the hearing needs to occur in a different time zone. Select the appropriate time zone, from the pull down menu. |
| + | * Provide location of inspection details in system | ||
| {{::ti_schedule.png|}} | {{::ti_schedule.png|}} | ||
| **NOTE:** Until you add an address the technical inspection will __**NOT**__ move to the next status. | **NOTE:** Until you add an address the technical inspection will __**NOT**__ move to the next status. | ||
| Line 18: | Line 16: | ||
| * Provide the address where the inspection will be held | * Provide the address where the inspection will be held | ||
| * Include any specific details about the location under directions | * Include any specific details about the location under directions | ||
| + | ===== Cancel Request ===== | ||
| + | You are also able to cancel the request by selecting cancel request. | ||
| + | {{::ti_cancel_request.png|}} | ||
| + | ==== Next Status ==== | ||
| + | The claim will be moved into **Technical Inspection Scheduled**. As the provincial administrator you will coordinate collecting information from the technical inspector, as they do not have access to the system. | ||
| + | ==== Letter(s) ==== | ||
| + | * A [[Letters|manual letter]] should be sent to consumer, manufacturer and arbitrator that confirms that details of the technical inspection. | ||
| - | **ARLENE TO UPDATE** | ||
| - | * A automated letter will be sent to X, X, and X. | ||
| - | * A [[Letters|manual letter]] should be sent to X, X, and X. | ||
| - | **END UPDATE** | ||
| ===== Upcoming Event ===== | ===== Upcoming Event ===== | ||
| - | After the inspection is scheduled it will show up as an upcoming event on everyone's dashboard. | + | After the inspection is scheduled it will show up as an upcoming event on everyone's dashboard. The event will continue to stay in **Technical Inspection Requested** until all of the scheduled details have been provided. Then it will move to **Technical Inspection Scheduled**. |
| {{::ti_event.png|}} | {{::ti_event.png|}} | ||
| + | |||
| When you select the event you will view a summary of who, when and where. As a PA by selecting the email address you will be able to contact the inspector using an external email solution. | When you select the event you will view a summary of who, when and where. As a PA by selecting the email address you will be able to contact the inspector using an external email solution. | ||
| - | {{::ti_summary.png|}} | ||
| + | {{::ti_summary.png|}} | ||
| + | ==== Next Status ==== | ||
| At the end of business day in which the technical inspection was scheduled the claim will be moved to [[Technical Inspection Report Required]]. | At the end of business day in which the technical inspection was scheduled the claim will be moved to [[Technical Inspection Report Required]]. | ||
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technical_inspection_requested.1469559081.txt.gz · Last modified: 2019/01/05 22:10 (external edit)
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