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technical_inspection_report_required
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technical_inspection_report_required [2016/07/13 13:02] 192.168.98.168 created |
technical_inspection_report_required [2019/01/05 22:10] (current) |
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| When opening up the screen you will be able to send the technical inspector an email. Select their name and you will be taken to your email and their email will be auto populated. These emails will not be collected or tracked in the application. | When opening up the screen you will be able to send the technical inspector an email. Select their name and you will be taken to your email and their email will be auto populated. These emails will not be collected or tracked in the application. | ||
| ===== Reschedule Inspection ===== | ===== Reschedule Inspection ===== | ||
| - | In the event the inspection did not happen as scheduled or another inspection is required. Select **[[Reschedule Inspection|TI Requested]]** | + | In the event the inspection did not happen as scheduled or another inspection is required. Select [[Technical Inspection Requested|Reschedule Inspection]]. |
| ===== Upload Report ===== | ===== Upload Report ===== | ||
| The technical inspector will send a report via mail, fax or email. You will need to upload the document and add it to the claim and save. | The technical inspector will send a report via mail, fax or email. You will need to upload the document and add it to the claim and save. | ||
| - | Once the document has been added the consumer and the manufacturer are allotted 7 days to provide a **[[Inspection Response|response]]** to the inspection. | + | |
| - | ===== Technical Inspection Report Overdue ===== | + | Once the document has been added the consumer and the manufacturer are allotted 7 days to provide a [[Inspection Response|response]] to the inspection. |
| - | If the inspection report is not received in X days then it will be considered overdue. | + | ==== Next Status ==== |
| - | **ARLENE TO UPDATE** | + | The claim will be moved into [[Technical Inspection Review Complete]] and the arbitrator will be managing this step. |
| - | * A **[[Letter Templates|automated letter]]** will be sent to X, X, and X. | + | |
| - | * A **[[Letters|manual letter]]** should be sent to X, X, and X. | + | ====== Technical Inspection Report Overdue ====== |
| - | **END UPDATE** | + | If the inspection report is not received in __**10**__ days then it will be considered overdue. |
| + | ==== Letter(s) ==== | ||
| + | * A [[Letters|manual letter]] should be sent to inspector reminding them that the inspection report is due. | ||
| + | |||
technical_inspection_report_required.1468414926.txt.gz · Last modified: 2019/01/05 22:10 (external edit)
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