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| Both sides previous revision Previous revision Next revision | Previous revision | ||
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status [2016/07/28 15:48] 192.168.9.146 [Award] |
status [2020/03/30 15:20] (current) editor [Aftermarket Parts] |
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| Line 16: | Line 16: | ||
| * **[[Claim Sent to OEM|Claim No OEM Response]]**: Manufacturer review and approval are outstanding | * **[[Claim Sent to OEM|Claim No OEM Response]]**: Manufacturer review and approval are outstanding | ||
| * **[[OEM Claim Denied|Claim OEM Denied]]**: Manufacturer has denied eligibility of the claim | * **[[OEM Claim Denied|Claim OEM Denied]]**: Manufacturer has denied eligibility of the claim | ||
| + | |||
| + | ===== Aftermarket Parts ===== | ||
| + | * **[[Aftermarket Part(s) Verification Provided]]**: Verification documents to be sent to the consumer. PA to advance the claim based on the consumer's decision. | ||
| + | * **[[Aftermarket Part(s) Removal Consented]]**: Confirmation of aftermarket part removal is required to process the claim. Consumer is to be informed of confirmation required. | ||
| + | * **[[Aftermarket Part(s) Issue Awaiting Decision]]**: Aftermarket part review to be conducted. Waiting for the arbitration specialist's decision. | ||
| + | * **[[Aftermarket Part(s) Issue Decision Overdue]]**: PA reviews aftermarket part decision. PA to close, amend, or advance the claim based on arbitration specialist's decision. | ||
| + | * **[[Aftermarket Part(s) Issue PA Review]]**: Claim form has been forwarded to the manufacturer for review and a decision. | ||
| + | * **[[Aftermarket Part(s) Removal Required]]**: Aftermarket part removal within 21 days is required to process the claim. Confirmation required. | ||
| + | * **[[Aftermarket Part(s) Response Overdue]]**: Response to Aftermarket Part verification documents not received by the consumer within the 10 day deadline. | ||
| + | * **[[Aftermarket Part(s) Removal Overdue]]**: Aftermarket Part removal confirmation not received by the consumer within the 21 day deadline. | ||
| ===== Eligibility ===== | ===== Eligibility ===== | ||
| * **[[Eligibility Hearing Required]]**: Manufacturer has denied eligibility. Arbitrator will conduct an eligibility hearing. An eligibility hearing needs to be scheduled | * **[[Eligibility Hearing Required]]**: Manufacturer has denied eligibility. Arbitrator will conduct an eligibility hearing. An eligibility hearing needs to be scheduled | ||
status.1469720910.txt.gz ยท Last modified: 2019/01/05 22:10 (external edit)
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