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request_technical_inspection
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request_technical_inspection [2016/07/26 18:48] 192.168.9.146 |
request_technical_inspection [2019/01/05 22:10] (current) |
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| ====== Technical Inspection ====== | ====== Technical Inspection ====== | ||
| - | Both provincial administrators and arbitrators can request a technical inspection at any point in time, from Claim Sent to OEM onwards. It is far more common for an arbitrator to request one. Once it has been requested the status of the claim will be put on hold until the inspection is complete and/or cancelled. Upon which the claim will start back up where it left off. | + | The arbitrators can request a technical inspection at any point in time, from the status //Claim Sent to OEM// onwards. If needed,the PA can update the claim by requesting an inspection on behalf of the arbitrator. Once a TI has been requested the status of the claim will be put on hold until the inspection is complete and/or cancelled. Upon which the claim will start back up where it left off. |
| ===== Request Technical Inspection ===== | ===== Request Technical Inspection ===== | ||
| - | * Select [[Technical Inspection Requested|Request Technical Inspection]] | + | * Select **Request Technical Inspection** |
| * Use the pre-defined technical inspection report | * Use the pre-defined technical inspection report | ||
| * Upload the file to the system | * Upload the file to the system | ||
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| * Consumer and Manufacturer are given the opportunity to provide an [[inspection response]] | * Consumer and Manufacturer are given the opportunity to provide an [[inspection response]] | ||
| * Arbitrator will need to [[Technical Inspection Review Complete|review]] the document and responses from the Consumer and Manufacturer | * Arbitrator will need to [[Technical Inspection Review Complete|review]] the document and responses from the Consumer and Manufacturer | ||
| + | Once complete the claim will return to where it was before the technical inspection began. | ||
| + | For ex. If you were in Claim Approved and a Technical Inspection was requested. The inspection will take | ||
| + | place and your claim will return to Claim Approved once complete. | ||
| + | ==== Next Status ==== | ||
| + | The claim will be moved into **Technical Inspection Requested** and the provincial administrator will coordinate scheduling the inspection. | ||
| + | ==== Letter(s) ==== | ||
| + | * A [[Letters|manual letter]] should be sent to consumer and manufacturer informing them that the arbitrator has requested a technical inspection. The arbitrator's request should be attached to the letter. | ||
| + | * Following the initial contact with the inspector a [[Letters|manual letter]] should be sent to the technical inspector confirming their assignment. The arbitrator's request should be attached to the letter. | ||
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request_technical_inspection.1469558939.txt.gz ยท Last modified: 2019/01/05 22:10 (external edit)
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