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| Both sides previous revision Previous revision Next revision | Previous revision | ||
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provincial_administrator [2016/07/27 13:02] 192.168.9.146 [Left Ribbon] |
provincial_administrator [2019/01/05 22:10] (current) |
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| Line 7: | Line 7: | ||
| * Schedule hearings and inspections | * Schedule hearings and inspections | ||
| * and much more... | * and much more... | ||
| + | |||
| + | If a consumer does not receive an activation email, or they delete it before activating their account. Acquire their user name and/or email and provide those details to CAMVAP admin, who can activate the user on your behalf. | ||
| ===== Top Ribbon ===== | ===== Top Ribbon ===== | ||
| * [[Account]] | * [[Account]] | ||
| Line 19: | Line 21: | ||
| * [[Letters]] | * [[Letters]] | ||
| * [[Invoice|Reports]] | * [[Invoice|Reports]] | ||
| - | * [[Start New Claim]] | + | * [[Qualification Worksheet|Start New Claim]] |
| ==== Maintenance ==== | ==== Maintenance ==== | ||
| As a PA you have a maintenance screens. | As a PA you have a maintenance screens. | ||
| Line 36: | Line 38: | ||
| * WMI | * WMI | ||
| * Vehicle Models | * Vehicle Models | ||
| + | ====== Processes ====== | ||
| + | There are a number of statuses in the overall process of a consumer submitting a claim in regards to their vehicle. Here are the processes that require an action or communication comes from you. | ||
| + | * [[Worksheet Submitted & PA Review]] | ||
| + | * [[Worksheet Sent to OEM| Worksheet Sent to Manufacturer]] | ||
| + | * [[Worksheet Sent to OEM| Worksheet No Manufacturer Response]] | ||
| + | * [[Worksheet OEM Denied]] | ||
| + | * [[Closed|Closed Worksheet Ineligible]] | ||
| + | * [[Worksheet Approved]] | ||
| + | * [[Claim Form PA Review]] | ||
| + | * [[Closed|Closed Claim Ineligible]] | ||
| + | * [[Closed|Closed Claim Not Return]] | ||
| + | * [[OEM Claim Denied]] | ||
| + | * [[Eligibility Hearing Required]] | ||
| + | * [[Eligibility Hearing Scheduled|Eligibility Decision Overdue]] | ||
| + | * [[Eligibility PA Review]] | ||
| + | * [[Claim Approved]] | ||
| + | * [[Arbitration Hearing Scheduled|Arbitration Decision Overdue]] | ||
| + | * [[Arbitration Decision PA Review]] | ||
| + | * [[Request Technical Inspection]] | ||
| + | * [[Technical Inspection Review Complete]] | ||
| + | * [[Award Review Request]] | ||
| + | * [[Award Clarification PA Review]] | ||
| + | * [[Award Hearing Scheduled|Award Decision Overdue]] | ||
| + | * [[Award PA Review]] | ||