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provincial_administrator
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| Both sides previous revision Previous revision Next revision | Previous revision | ||
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provincial_administrator [2016/07/22 12:30] 192.168.98.168 |
provincial_administrator [2019/01/05 22:10] (current) |
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| Welcome to CAMVAP's Claim Management System! | Welcome to CAMVAP's Claim Management System! | ||
| - | You are able to do a number of things in this system track and move a consumers claim throughout the process, access documents and information in one location, schedule hearings and inspections XXXXXXXXXXX | + | You are able to do a number of things in this system: |
| + | * View, track and move a consumers claim throughout the process | ||
| + | * Access documents and information in one location | ||
| + | * Schedule hearings and inspections | ||
| + | * and much more... | ||
| + | |||
| + | If a consumer does not receive an activation email, or they delete it before activating their account. Acquire their user name and/or email and provide those details to CAMVAP admin, who can activate the user on your behalf. | ||
| ===== Top Ribbon ===== | ===== Top Ribbon ===== | ||
| * [[Account]] | * [[Account]] | ||
| + | * [[Account|Settings]] | ||
| + | * [[Account|Password]] | ||
| * Language can be adjusted using the drop down menu | * Language can be adjusted using the drop down menu | ||
| {{::language.png|Language}} | {{::language.png|Language}} | ||
| ===== Dashboard ===== | ===== Dashboard ===== | ||
| - | * [[PA Dashboard|Dashboard PA]] | + | * [[Dashboard PA]] |
| ===== Left Ribbon ===== | ===== Left Ribbon ===== | ||
| * [[Search]] | * [[Search]] | ||
| * [[Letters]] | * [[Letters]] | ||
| - | * [[Start New Claim]] | + | * [[Invoice|Reports]] |
| + | * [[Qualification Worksheet|Start New Claim]] | ||
| ==== Maintenance ==== | ==== Maintenance ==== | ||
| As a PA you have a maintenance screens. | As a PA you have a maintenance screens. | ||
| - | * [[Hearing Venues]] | + | * [[Maintenance Hearing Venues|Hearing Venues]] |
| If you feel any of the items below need updating, please inform a CAMVAP administrator and they will update it for you. | If you feel any of the items below need updating, please inform a CAMVAP administrator and they will update it for you. | ||
| * Arbitrators | * Arbitrators | ||
| Line 25: | Line 34: | ||
| * Users and Roles | * Users and Roles | ||
| * Workflow | * Workflow | ||
| + | * Statuses | ||
| + | * Holidays | ||
| * WMI | * WMI | ||
| * Vehicle Models | * Vehicle Models | ||
| + | ====== Processes ====== | ||
| + | There are a number of statuses in the overall process of a consumer submitting a claim in regards to their vehicle. Here are the processes that require an action or communication comes from you. | ||
| + | * [[Worksheet Submitted & PA Review]] | ||
| + | * [[Worksheet Sent to OEM| Worksheet Sent to Manufacturer]] | ||
| + | * [[Worksheet Sent to OEM| Worksheet No Manufacturer Response]] | ||
| + | * [[Worksheet OEM Denied]] | ||
| + | * [[Closed|Closed Worksheet Ineligible]] | ||
| + | * [[Worksheet Approved]] | ||
| + | * [[Claim Form PA Review]] | ||
| + | * [[Closed|Closed Claim Ineligible]] | ||
| + | * [[Closed|Closed Claim Not Return]] | ||
| + | * [[OEM Claim Denied]] | ||
| + | * [[Eligibility Hearing Required]] | ||
| + | * [[Eligibility Hearing Scheduled|Eligibility Decision Overdue]] | ||
| + | * [[Eligibility PA Review]] | ||
| + | * [[Claim Approved]] | ||
| + | * [[Arbitration Hearing Scheduled|Arbitration Decision Overdue]] | ||
| + | * [[Arbitration Decision PA Review]] | ||
| + | * [[Request Technical Inspection]] | ||
| + | * [[Technical Inspection Review Complete]] | ||
| + | * [[Award Review Request]] | ||
| + | * [[Award Clarification PA Review]] | ||
| + | * [[Award Hearing Scheduled|Award Decision Overdue]] | ||
| + | * [[Award PA Review]] | ||
provincial_administrator.1469190637.txt.gz · Last modified: 2019/01/05 22:10 (external edit)
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