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event
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event [2016/06/16 19:57] 192.168.9.144 created |
event [2019/01/05 22:10] (current) |
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| ====== Event ====== | ====== Event ====== | ||
| - | ===== Worksheet ===== | + | An event is an action that takes place. These do not have specific buttons or active actions required by the PA. |
| - | * **Worksheet No OEM Response**: The OEM has not provided a response to the initial worksheet | + | |
| - | ===== Claim Form ===== | + | An administrator can set up a number of [[letters|manual]] and [[maintenance letter templates|automated]] communications to a variety of [[maintenance users and roles|recipients]]. |
| - | * **Claim Form Overdue**: The Consumer has not provided a completed claim form | + | * **Arbitrator Assigned**: A new arbitrator is assigned to the claim. |
| - | * **Claim Form No OEM Response**: The OEM has not provided a response to the consumers claim form | + | * A [[Letters|manual letter]] should be sent to consumer, manufacturer, and the new arbitrator |
| - | ===== Technical Inspection ===== | + | |
| - | * **Technical Inspection Review Complete**: The Technical Inspector has provided their report and the PA has approved it | + | * **30 Day Claim Form Reminder**: The consumer has not filled in their claim form. They will be sent a 30 day reminder to log in and fill out the claim form. |
| - | * * **Technical Inspection Decision Overdue**: The Technical Inspector has not submitted their decision to the Arbitrator yet | + | * An automated reminder letter will be sent to the consumer |
| - | * **Technical Inspection Report Overdue**: The Technical Inspector has not submitted their report to the Arbitrator yet | + | |
| - | ===== Arbitrator ===== | + | * **Consumer Case Updated**: The consumer has made some changes. |
| - | * **Arbitration Decision Overdue**: The Arbitrator has facilitated a hearing and have not submitted their findings/decision | + | * An automated letter will be sent to manufacturer, arbitrator and provincial administrator |
| - | * **Eligibility Decision Overdue**: The Arbitrator has conducted an eligibility conference and has not submitted their findings/decision | + | |
| - | * **Award Decision Overdue**: The Arbitrator has facilitated a hearing and have not submitted their findings/decision | + | * **Consumer Relocation**: The consumer has relocated to another [[Area Served & Region|region]]. |
| + | * A [[Letters|manual letter]] should be sent to the manufacturer, old arbitrator, new arbitrator and new provincial administrator | ||
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| + | * **Hearing Changed**: An integral piece of information about the hearing has changed. Whether it be the date, time or location. | ||
| + | * A [[Letters|manual letter]] will be sent to consumer, manufacturer, and arbitrator | ||
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| + | * **Manufacturer Case Updated**: The manufacturer has made some changes. | ||
| + | * An automated letter will be sent to consumer, arbitrator, and provincial administrator | ||
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event.1466107078.txt.gz · Last modified: 2019/01/05 22:10 (external edit)
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