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eligibility_pa_review [2016/09/08 16:10] aweijers |
eligibility_pa_review [2019/01/05 22:10] (current) |
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* [[Claim Approved]]: The claim has been approved. The PA will schedule an arbitration hearing. | * [[Claim Approved]]: The claim has been approved. The PA will schedule an arbitration hearing. | ||
- | * An automated letter with the hearing details will be sent to the consumer, manufacturer and arbitrator. | + | * A [[Letters|manual letter]] with the hearing details will be sent to the consumer, manufacturer and arbitrator. |
- | * [[Eligibility Hearing Scheduled|Eligibility Awaiting Decision]]: Additional information is required from the arbitrator and are pushing the claim back a status. On other occasions, a technical inspection has occurred and the Arbitrator has a new decision to submit. | + | * [[Eligibility Hearing Scheduled|Eligibility Awaiting Decision]]: Additional information is required before the arbitrator can issue an award. On other occasions, a technical inspection has occurred and the Arbitrator has a new decision to submit. |
- | * * **ARLENE TO UPDATE** | + | |
- | * A automated letter will be sent to X, X, and X. | + | |
- | * A [[Letters|manual letter]] should be sent to X, X, and X. | + | |
* [[Closed|Closed Conciliated]]: A consumer has accepted a settlement from the manufacturer and the claim form has been processed by the manufacturer before the arbitration hearing | * [[Closed|Closed Conciliated]]: A consumer has accepted a settlement from the manufacturer and the claim form has been processed by the manufacturer before the arbitration hearing |