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- | ====== Consumer ====== | ||
- | As a consumer the first step you will complete is to fill out the [[Application|qualification worksheet]]. Where you will fill out the details of your claim and create an account so you can view the status and documentation associated with your claim. | ||
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- | Now that you have completed the worksheet you will need to activate your account. | ||
- | * Check your email and your spam if you do not see an email | ||
- | * Select the link to activate the account | ||
- | * Sign in | ||
- | When logging into your account you will see your claim status and any upcoming events. Here you will also be able to view any documents or communication about your claim. | ||
- | {{:consumer_claim.png|Overview}} | ||
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- | To begin, CAMVAP receives a claim a provincial administrator will review your claim and decide whether: | ||
- | * To close the claim as ineligible | ||
- | * Ask for [[Worksheet Consumer Input Required|additional input]] from you as the consumer | ||
- | * Send it to the manufacturer for their review | ||
- | There are a number of points throughout the process you will be informed through communication and your dashboard where your claim is located in the process. | ||
- | The manufacturer of your vehicle will decide whether they will: | ||
- | * Deny the claim | ||
- | * Ask for a [[Claim Form|claim form]] to be filled out, providing additional information | ||
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