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| - | ====== Closed Withdrawn ====== | ||
| - | A consumer calls in or emails, to inform a PA they like remove their claim. You can open the claim, the folder or the status button you are in to select **closed withdrawn**. Which could be a button __**or**__ under the change status button menu. | ||
| - | {{::closed_withdrawn.png|Closed Withdrawn}} __**or**__ {{:change_status_claim_oem_denied.png|Change Status}} | ||
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| - | * Provide notes as necessary | ||
| - | * Save your decision | ||
| - | {{::status_notes.png|}} | ||
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| - | The claim will be removed from your dashboard. In the event you need to find the claim again for details and or **[[Re-open Case|re-opening]]** the case use the **[[Search|search]]** function. | ||
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| - | **ARLENE TO UPDATE** | ||
| - | * A **[[Letter Templates|automated letter]]** will be sent to X, X, and X. | ||
| - | * A **[[Letters|manual letter]]** should be sent to X, X, and X. | ||
| - | **END UPDATE** | ||