This shows you the differences between two versions of the page.
Both sides previous revision Previous revision | |||
closed_claim_withdrawn [2016/07/26 16:48] 192.168.9.146 removed |
— (current) | ||
---|---|---|---|
Line 1: | Line 1: | ||
- | ====== Closed Withdrawn ====== | ||
- | A consumer calls in or emails, to inform a PA they like remove their claim. You can open the claim, the folder or the status button you are in to select **closed withdrawn**. Which could be a button __**or**__ under the change status button menu. | ||
- | {{::closed_withdrawn.png|Closed Withdrawn}} __**or**__ {{:change_status_claim_oem_denied.png|Change Status}} | ||
- | |||
- | * Provide notes as necessary | ||
- | * Save your decision | ||
- | {{::status_notes.png|}} | ||
- | |||
- | The claim will be removed from your dashboard. In the event you need to find the claim again for details and or **[[Re-open Case|re-opening]]** the case use the **[[Search|search]]** function. | ||
- | |||
- | **ARLENE TO UPDATE** | ||
- | * A **[[Letter Templates|automated letter]]** will be sent to X, X, and X. | ||
- | * A **[[Letters|manual letter]]** should be sent to X, X, and X. | ||
- | **END UPDATE** |