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claim_sent_to_oem [2019/01/05 22:10] 127.0.0.1 external edit |
claim_sent_to_oem [2020/05/12 20:15] (current) editor |
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| {{::claim_to_oem_dashboard_top.png|}} | {{::claim_to_oem_dashboard_top.png|}} | ||
| {{::claim_to_oem_dashboard.png|}} | {{::claim_to_oem_dashboard.png|}} | ||
| - | * Select the **claim number** | + | * Select the **claim number** to view the claim for package. |
| * The manufacturer will review the claim form and attached documentation. No changes can be made to the claim form. | * The manufacturer will review the claim form and attached documentation. No changes can be made to the claim form. | ||
| There are 2 options for handling the claim form, the manufacturer will select the appropriate one: | There are 2 options for handling the claim form, the manufacturer will select the appropriate one: | ||
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| **NOTE**: You will notice that there is a new button showing up [[Hearing Defence]]. Use this function can be used to provide any additional documents that support your case up to 24hrs before the hearing. | **NOTE**: You will notice that there is a new button showing up [[Hearing Defence]]. Use this function can be used to provide any additional documents that support your case up to 24hrs before the hearing. | ||
| + | **NOTE**: You | ||
| ====== Claim No OEM Response ====== | ====== Claim No OEM Response ====== | ||
| If you do not provide a response within __**10**__ business days, the qualification worksheet will be considered overdue and the claim status will be set to **Claim no OEM Response**. | If you do not provide a response within __**10**__ business days, the qualification worksheet will be considered overdue and the claim status will be set to **Claim no OEM Response**. | ||