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claim_consumer_input_required
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claim_consumer_input_required [2016/07/26 16:11] 192.168.9.146 [Updating Information Online] |
claim_consumer_input_required [2019/01/05 22:10] (current) |
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| ====== Claim Form Consumer Input Required ====== | ====== Claim Form Consumer Input Required ====== | ||
| - | As a consumer you will either receive a phone call from a provincial administrator asking for additional information and clarification or they will send you a email/letter. | + | As a consumer you will either receive an email/letter from the provincial administrator asking for addition information or clarification. If you do not have an email on file, they will call you. |
| - | * If you receive a **call** the PA will most likely fill out the information on your behalf | + | * If you receive a **letter**, please [[Account|sign into]] your account |
| - | * If you receive a **letter**, please [[Account|sign into]] your account | + | |
| ===== Updating Information Online===== | ===== Updating Information Online===== | ||
| {{::consumer_complete_claim_form.png|}} | {{::consumer_complete_claim_form.png|}} | ||
| Line 12: | Line 11: | ||
| {{::consumer_confirm_final_submission.png|Confirm}} | {{::consumer_confirm_final_submission.png|Confirm}} | ||
| * Confirm that you would like to proceed with the final submission | * Confirm that you would like to proceed with the final submission | ||
| - | * **ARLENE TO UPDATE** | + | ==== Next Status ==== |
| - | * A **automated letter** will be sent to X, X, and X. | + | The claim will be moved into **Claim Form PA Review** and the provincial administrator will be reviewing your responses. |
| - | * A [[Letters|manual letter]] should be sent to X, X, and X. | + | ==== Letter(s) ==== |
| - | * **END UPDATE** | + | * An automated letter will be sent to manufacturer notifying them that a claim has been forwarded for review and approval. |
claim_consumer_input_required.1469549506.txt.gz · Last modified: 2019/01/05 22:10 (external edit)
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