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claim_consumer_input_required [2016/07/26 13:12] 192.168.9.146 |
claim_consumer_input_required [2019/01/05 22:10] (current) |
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| ====== Claim Form Consumer Input Required ====== | ====== Claim Form Consumer Input Required ====== | ||
| - | As a consumer you will either receive a phone call from a provincial administrator asking for additional information and clarification or they will send you a email/letter. | + | As a consumer you will either receive an email/letter from the provincial administrator asking for addition information or clarification. If you do not have an email on file, they will call you. |
| - | * If you receive a **call** the PA will most likely fill out the information on your behalf | + | * If you receive a **letter**, please [[Account|sign into]] your account |
| - | * If you receive a **letter**, please [[Account|sign into]] your account | + | |
| ===== Updating Information Online===== | ===== Updating Information Online===== | ||
| {{::consumer_complete_claim_form.png|}} | {{::consumer_complete_claim_form.png|}} | ||
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| {{::consumer_confirm_final_submission.png|Confirm}} | {{::consumer_confirm_final_submission.png|Confirm}} | ||
| * Confirm that you would like to proceed with the final submission | * Confirm that you would like to proceed with the final submission | ||
| + | ==== Next Status ==== | ||
| + | The claim will be moved into **Claim Form PA Review** and the provincial administrator will be reviewing your responses. | ||
| + | ==== Letter(s) ==== | ||
| + | * An automated letter will be sent to manufacturer notifying them that a claim has been forwarded for review and approval. | ||
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