Differences

This shows you the differences between two versions of the page.

--- claim_approved [2016/08/22 19:00]
editor
+++ claim_approved [2019/01/05 22:10] (current)
@@ Line 32: / Line 32: @@
 Now that as a PA you have scheduled a hearing the claim will move to [[Arbitration Hearing Scheduled]] for the arbitrator to manage.
 ==== Letter(s) ====
-**ARLENE TO UPDATE**
+  * A [[Letters|manual letter]] with the hearing details will be sent to the consumer, manufacturer and arbitrator.
-  * A automated letter will be sent to X, X, and X.
-  * A [[Letters|manual letter]] should be sent to X, X, and X.
-**END UPDATE**
 ===== Reschedule Hearing =====
 If a hearing needs to be rescheduled select the {{:reschedule.png|}} button.
@@ Line 41: / Line 39: @@
 Follow the above mentioned steps to change the date, time and/or location.
 ==== Letter(s) ====
-**ARLENE TO UPDATE**
+  * A [[Letters|manual letter]] with the rescheduled hearing details will be sent to the consumer, manufacturer and arbitrator.
-  * A automated letter will be sent to X, X, and X.
-  * A [[Letters|manual letter]] should be sent to X, X, and X.
+===== Cancel Hearing =====
-**END UPDATE**
+If a hearing needs to be cancelled, open up hearing using the reschedule button mentioned above and select **Cancel Hearing** at the bottom of the page.
+{{:cancel_hearing.png|Cancel Hearing}}
+==== Letter(s) ====
+  * A [[Letters|manual letter]] with the reasons for cancelling the hearing should be sent to the consumer, manufacturer and arbitrator.

Claim Management System (CMS) Wiki